Account Manager

Job description

Adwa is a team of innovators with deep expertise in delivering customized business solutions in the IT sector. We are looking for an outgoing extrovert and a communication skills guru to join us for inspiring projects and unlimited opportunities. Our passion for teamwork and ability to create exceptional experiences for our clients is the key to a successful future.

So, let’s get ready to rewrite the rules of the IT world!

Requirements:

- English proficiency at B2 level or higher;

- Experience in the gambling industry;

- Client-oriented mindset, empathy;

- Previous language practice at work (both verbal and written);

- Understanding of sales.

Responsibilities:

- Communicating with clients via email, chat, and phone (in the future);

- Diligent management of the CRM system;

- Providing high-quality service and transferring potential clients to the retention team;

- Meeting assigned plans and targets;

- Constantly improving expertise (we have a coach who is always happy to help).

We offer:

- 24 paid vacation days and three weeks of sick leave;

- National holidays — on-call mode for queries, if any;

- 2 Day Offs per year;

- Remote work: Mon – Fri (9:00 AM – 6:00 PM Kyiv time);

- Corporate English lessons, 75% compensation for relevant courses;

- If needed, we provide equipment (after the probation period);

- We operate without micromanagement — we trust each of our specialists, and all team members are open for communication.