Bonus Manager / Project-Based

Job description

We’re looking for an experienced Bonus Manager / CRM Bonus Specialist to join an iGaming product on a part-time, outsourced project basis.

This is a project-based role with a clear scope: set up and optimize the bonus system on the platform so that all bonuses are configured correctly, triggered properly, and actually reach eligible players.

Main responsibilities:

- Audit the current bonus setup and identify gaps or broken mechanics

- Configure bonus mechanics directly within the platform / back office

- Set up welcome offers, deposit bonuses, free spins, cashback, reloads, promo campaigns and other retention mechanics

- Build clear eligibility, activation, wagering and expiration rules

- Configure player segmentation and bonus distribution logic

- Make sure bonuses are correctly triggered based on player actions and lifecycle events

- Set up GEO-specific and player-specific bonus conditions where required

- Test the full bonus flow from eligibility to activation, wagering and completion

- Identify and fix cases where players do not receive bonuses correctly

- Build a structured bonus policy for the product

- Define limits, restrictions and anti-abuse rules

- Make sure bonus mechanics are understandable for both players and internal teams

- Prepare documentation so the internal team can manage and launch bonuses independently after the project is completed

What we’re looking for:

- Hands-on experience with iGaming / online casino bonus systems

- Strong experience working with casino platforms, CMS or back office

- Good understanding of bonus logic, wagering requirements, player segmentation and lifecycle mechanics

- Experience setting up CRM / retention promotions

- Understanding of bonus abuse and fraud prevention

- Ability to troubleshoot technical and logical issues in bonus delivery

- Experience building bonus policies and operational processes from scratch

Format: Part-time / Outsource / Project-based

The goal is to deliver a fully functioning and structured bonus ecosystem where the right players receive the right bonuses under the right conditions — with clear logic, proper tracking and no broken flows.