BPO TSR (hardware) - 100% Remote - Night Shift - Up to 31,000

Job description

We are hiring for TSRs for a BPO Company located in BGC

This is a remote work and follows a Nightshift Schedule BUT Training and Nesting will be onsite

Salary is up to 31,000 package + 18% ND based on overall experience and hiring result

Min Requirement of at least 1 year of hardware and software support experience in the BPO industry

Requirements (must have)

- With at least 1 year of hardware and software support experience in the BPO industry

- With experience using CRM tools and remote desktop

- Customer/client-facing experience is a must

- Excellent verbal and written communication skills

- Experience in ISP Support

- Experience with Point of Sale is an advantage

- Experience in international center.

- Willing to attend training and nesting on site in BGC

- Amenable to work in night shifts and shifting schedules

Description:

- Required to troubleshoot POS devices

- Will support drive through machineries like speakers, microphones, headset etc.

- B2C and B2B Inbound and outbound transaction via Phone (85%) and E-mail (15%)