Business analyst (fintech)

Job description

We are looking for an experienced and proactive Business analyst to join our team at Dataforest and lead a long-term, high-scale FinTech project.

About the Project:

Our client is building a powerful B2B SaaS platform designed to revolutionize chargeback management, featuring enterprise-grade API integrations (Ethoca, Verifi), seamless payment processor connections (Stripe, Shopify, Braintree), and real-time dispute alerts. We are actively developing and scaling multiple product streams, including Business Health, Dispute Management, and others.

You’ll be a great fit if you have:

- 5+ years of experience in system, functional, or business analysis;

- English: Advanced and higher;

- Deep expertise in key business analysis techniques, requirement management tools, and standardizing BA documentation;

- Solid understanding of SDLC and Agile development processes;

- Strong hands-on experience in business process modeling (BPMN, UML) and domain-driven design;

- Proven proficiency in driving Discovery phases, extracting high-level business vision, and translating it into actionable roadmaps and specs;

- Advanced skills in drafting business (BRD), functional (SRS), and technical requirement specifications;

- Extensive experience in working with key business stakeholders and C-level executives, leading requirement elicitation and facilitation sessions;

- Exceptional critical thinking, problem-solving, and conflict-resolution skills;

- Ability to independently decompose complex system workflows and domain logic into manageable tasks;

- Strong technical background with a clear understanding of web development concepts, enterprise system integrations, and API design;

- Practical experience using modern AI tools (ChatGPT, Claude, Copilot, etc.) to accelerate requirement generation, documentation, and analysis workflows.

Would be a plus:

- Prior experience in FinTech, PayTech, Chargeback, or Payments domain;

- Experience working with projects that integrate AI/ML features or LLM API solutions;

- Hands-on experience with SQL and data modeling;

- Experience with integration-heavy B2B SaaS projects and payment gateway APIs (e.g., Stripe, Braintree).

What you’ll do:

- Serving as the primary point of contact for stakeholders to elicit, clarify, and validate complex product requirements;

- Leading the end-to-end requirement lifecycle: from high-level discovery down to backlog grooming, user story mapping, and detailing acceptance criteria;

- Visualizing complex FinTech workflows, business processes, and data models for multi-stream engineering teams;

- Advising stakeholders on industry best practices, platform capabilities, and optimal product solutions;

- Performing market research and domain analysis to contribute to product strategy and features elaboration;

- Communicating project vision and closely aligning requirements with System Architects, Tech Leads, and engineering teams;

- Actively participating in presale estimations, discovery activities, and scope definition for new product streams;

- Drive & improve AI-driven BA practices: Leverage AI tools to speed up requirement drafting, analyze complex domain data, optimize BA artifacts, and enhance delivery processes.

We ensure your growth with:

- Opportunity to work with the high-skilled engineering team on challenging projects;

- Interesting projects with new technologies;

- Great networking opportunities with international clients, challenging tasks;

- Building interesting projects from scratch using new technologies;

- Personal and professional development opportunities;

- Competitive salary fixed in USD;

- Paid vacation and sick leaves;

- Flexible work schedule;

- Friendly working environment with minimal hierarchy;

- Team building activities, corporate events.