Business Development Manager

Job description

About the Role

HOA Sales is seeking a high-performing Business Development Manager to lead, coach, and optimize a team of Business Development Representatives (BDRs). This role drives outbound performance, improves conversion quality, enforces operational discipline, and builds a high-accountability sales development culture.

This role directly impacts pipeline generation, proposal volume, and overall revenue growth.

Remote Work

Compensation: $100,000 - $150,000 annually

Responsibilities:

Team Leadership & Performance Management

- Lead and manage a team of BDRs to achieve and exceed quarterly performance goals

- Drive accountability, consistency, and execution across all outbound sales activities

- Establish a culture focused on professionalism, urgency, responsiveness, and continuous improvement

- Identify and develop top performers while proactively managing underperformance

- Conduct regular performance reviews, coaching sessions, and improvement plans

Pipeline & Outbound Execution

- Ensure the team consistently meets outbound activity expectations across calls, emails, follow-ups, and prospecting coverage

- Monitor daily outbound activity, engagement rates, talk time, and pipeline generation metrics

- Improve conversion performance from:

- Conversations → Meetings Scheduled

- Meetings Scheduled → Meetings Completed

- Meetings Completed → Proposal Opportunities

- Continuously refine messaging, objection handling, scripts, and outreach strategies based on performance data

Coaching & Development

- Conduct weekly 1:1 coaching sessions with every BDR

- Review recorded calls and provide structured coaching around qualification, objection handling, and conversion effectiveness

- Participate in live call blocks and real-time coaching sessions

- Support ongoing enablement around:

- Industry knowledge

- Product positioning

- Sales messaging

- AI tools and workflow optimization

Operational Excellence

- Ensure accurate and timely CRM usage across the team

- Maintain high standards for:

- Activity logging

- Notes and follow-up tracking

- Deal hygiene

- Lead routing and SLA adherence

- Monitor dashboards and reporting to identify risks, trends, and opportunities early

- Maintain alignment with Account Executives and leadership on meeting quality and pipeline standards

Quarterly Performance Expectations

- Quota Metrics

- 180 Team Intro Meetings Completed

- 120 Proposals Sent

- 70% of BDRs Achieving Individual Goal

Success Metrics

- Success in this role will be measured by:

- Team quota attainment

- BDR goal achievement rates

- Consistency of team performance

- Meeting quality and qualification standards

- Conversion effectiveness

- CRM/process discipline

- Coaching effectiveness and rep development

- Operational reliability and leadership maturity

Activity Expectations

- Ensure 100% of BDR activity is logged in CRM within 24 hours

- Conduct weekly 1:1s with every BDR

- Review a minimum of 10 recorded calls per BDR monthly

- Spend at least 3 hours weekly listening to live calls or participating in call blocks

- Review team dashboards multiple times per week

- Monitor outbound performance daily and address gaps quickly

- Ensure inbound leads are worked within SLA requirements

- Maintain strong communication and follow-through with BDRs, AEs, and leadership

Requirements

- 3–7+ years of sales leadership or BDR management experience

- Proven success leading outbound sales or SDR/BDR teams

- Strong understanding of sales process, pipeline management, and conversion metrics

- Strong CRM discipline and reporting experience

- Experience with HubSpot

- Experience managing or coaching Business Development Representatives

- Able to travel as needed

- Experience in HOA management, property management, or real estate services is a plus.

Benefits

- Generous PTO including vacation, sick leave, and holidays

- Comprehensive medical, dental, and vision insurance

- 401(k) plan with employer match

- Short- and long-term disability (employer-paid)

- Cell phone stipend and mileage reimbursement

- Remote work flexibility with opportunities for in-person collaboration

Why Join Us?

You’ll play a key leadership role in building pipeline, developing talent, and shaping the future growth of the organization. This is an opportunity to lead from the front, influence strategy, and make a measurable impact on revenue generation and team performance.