Cisco Network Security Engineer

Job description

We are recruiting for an experienced Cisco Network Security Engineer to join an established managed services team supporting several key customers.

This is a remote, home-based role with occasional travel to customer sites. You will provide senior-level support and deliver projects across Cisco network and security environments, with a particular focus on Cisco Secure Firewall/FTD, Cisco ISE and Cisco DNA Center/Catalyst Center.

If you are a CCNP-certified engineer who enjoys resolving complex network security issues, supporting different customer environments and delivering Cisco projects, this could be the role for you.

Key responsibilities

- Provide senior-level support across a range of Cisco network and security environments

- Troubleshoot and resolve complex issues involving Cisco Secure Firewall/FTD, ISE and DNA Center/Catalyst Center

- Manage incidents, service requests and problems in line with customer SLAs

- Act as an escalation point for high-priority network and security incidents

- Support firewall policies, VPNs, access control, authentication and network segmentation

- Diagnose issues across Cisco routing, switching, wireless and security technologies

- Complete root cause analysis and clearly document technical resolutions

- Deliver and support Cisco network security projects

- Work closely with customers, Cisco and third-party suppliers

- Mentor junior members of the technical team

- Participate in a 1-in-4 on-call rota

- Provide occasional onsite support when required

Essential experience

- Current Cisco CCNP certification

- Previous experience in a senior Network Engineer or Network Security Engineer position within a service provider or MSP environment

- Strong hands-on experience with Cisco Secure Firewall/Firepower Threat Defense (FTD)

- Good working knowledge of Cisco Identity Services Engine (ISE), including authentication, access policies and troubleshooting

- Experience supporting or administering Cisco DNA Center/Catalyst Center

- Strong Cisco routing and switching knowledge

- Experience troubleshooting complex issues across customer network environments

- Previous involvement in delivering Cisco network or security projects

- Strong customer-facing, communication and documentation skills

- Comfortable working independently in a remote position

- Full UK driving licence and willingness to travel occasionally

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