Client Support Travel Specialist

Job description

Position Summary

We are looking for organized, dependable individuals who enjoy assisting customers and making complex details easier to manage. As a Client Support Travel Specialist, you will help travelers organize upcoming vacations by researching requested services, assisting with reservations, and providing responsive support throughout the planning process.

This is a remote opportunity suitable for both experienced professionals and individuals exploring a new career path. Previous travel-industry experience is not required. Training, supplier resources, and continued education are provided.

Your Responsibilities

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Respond to client inquiries and gather details about upcoming vacation plans

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Identify travel dates, destination preferences, accommodation needs, activities, and budget considerations

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Research hotels, resorts, cruises, transportation, tours, excursions, and vacation packages

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Compare available services and identify choices that correspond with individual client requests

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Provide clear information to help travelers evaluate available options

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Assist with coordinating accommodations, transportation, activities, and other requested services

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Use approved supplier resources and reservation platforms to manage arrangements

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Prepare confirmations, schedules, itinerary information, and applicable travel documentation

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Monitor important reservation dates and follow up on outstanding planning requirements

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Keep clients updated as arrangements are confirmed or modified

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Respond to routine questions and assist with changes, cancellations, and special requests

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Verify traveler information, dates, and reservation details for accuracy

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Participate in continued supplier and destination education

What We Provide

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100% remote opportunity within eligible regions

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Flexible part-time and full-time scheduling options

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Structured onboarding and training

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No previous professional travel experience required

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Continued team support and guidance

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Access to supplier and destination education

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Opportunities to build customer support, research, and coordination skills

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Professional development and growth opportunities

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Performance-based incentives and recognition

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Qualifying travel discounts and industry-related benefits

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Supportive virtual team environment

Qualifications

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Professional written and verbal communication skills

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Strong customer-service and active-listening abilities

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Excellent organization and attention to detail

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Ability to manage multiple client requests and deadlines

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Comfortable researching and comparing information online

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Willingness to learn reservation platforms and other digital tools

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Adaptable and solution-focused when circumstances change

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Dependable with strong follow-up and time-management habits

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Self-motivated and capable of working independently

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Basic computer proficiency and reliable internet access

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Must be at least 18 years of age

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Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another approved region