Conversion Rate Optimisation Manager

Job description

ThreeTrader is looking for a Conversion Rate Optimisation Manager to improve performance across the digital customer journey—from landing-page engagement to account registration, verification and first-time deposit.

This role will own the experimentation roadmap and turn customer behaviour, qualitative research and performance data into measurable conversion improvements.

Key Responsibilities

- Own the CRO strategy and experimentation roadmap across websites, landing pages and onboarding journeys.

- Analyse customer behaviour across acquisition, registration, KYC, deposit and account-activation stages.

- Identify friction points using analytics, heatmaps, session recordings, surveys and customer feedback.

- Develop testable hypotheses based on potential commercial impact.

- Plan and manage A/B and multivariate tests covering messaging, layout, forms, navigation, trust signals and calls to action.

- Work with designers, developers and copywriters to produce and launch test variations.

- Improve mobile conversion performance and page usability.

- Optimise landing-page experiences by audience, campaign, market and traffic source.

- Partner with the Product team to improve registration, verification and deposit flows.

- Ensure experiments are statistically valid and properly measured.

- Maintain a central record of hypotheses, tests, results and learnings.

- Translate successful experiments into permanent product and website improvements.

- Ensure all changes comply with regulatory, legal and brand requirements.

- Promote a structured experimentation culture across marketing and product teams.

Requirements

- 5+ years of experience in CRO, growth, digital product or performance optimisation.

- Proven experience managing structured A/B testing programmes.

- Strong understanding of web analytics, customer funnels and experimental design.

- Experience with GA4, Google Tag Manager, heatmapping and testing platforms.

- Ability to interpret data and translate insights into practical design or content changes.

- Strong understanding of UX, landing-page design, copy hierarchy and mobile usability.

- Experience working with designers, engineers, analysts and compliance stakeholders.

- Familiarity with HTML, CSS or front-end development is advantageous.

- Experience in fintech, financial services, trading, SaaS or another regulated digital business is highly desirable.

Ideal Profile

You combine analytical discipline with strong customer and creative judgment. You can distinguish a real conversion improvement from short-term statistical noise and understand that success means producing more qualified, verified and funded clients—not merely increasing clicks.

Benefits

• Competitive salary and performance-based bonus

• Opportunity to own and shape creative direction in a high-growth market

• A collaborative, international team culture with flat hierarchy

• Modern office in Taichung with flexible working arrangements

• Professional development budget and access to industry tools and resources

• The chance to be part of a pivotal growth phase in the Asia-Pacific FinTech space