Country Manager — South Africa (iGaming)

Job description

Country Manager — South Africa (iGaming)

We are looking for a Country Manager to lead the local operations of a licensed iGaming brand in South Africa.

This is a hands-on leadership role for someone who understands gambling operations, can manage a local team, work with regulators and partners, and take responsibility for the day-to-day operations and development of the business in the country.

Being based in Cape Town is a mandatory requirement for this position.

Responsibilities

- Manage the day-to-day operations of the iGaming business in South Africa.

- Lead the local team, including structure, processes, performance, and development.

- Work directly with the local gambling regulator and coordinate regulatory matters with Legal/Compliance.

- Oversee compliance with local licence requirements and operational compliance processes.

- Coordinate with the group’s central functions, including Marketing, Acquisition, Product, Finance, Compliance, Support, and other teams.

- Contribute to the development of local acquisition channels, partnerships, and other sources of player acquisition.

- Monitor key business and operational KPIs for the local brand.

- Identify operational issues and independently drive the necessary changes.

- Monitor the local market, competitors, and opportunities for business development.

Requirements

- Hands-on experience in Gambling/iGaming operations.

- Experience managing teams and operational processes.

- Understanding of the key processes of a B2C gambling operator, including acquisition, player lifecycle, payments, support, KYC/Compliance, and Responsible Gambling.

- Commercial mindset and ability to work with business and operational KPIs.

- Ability to make independent decisions and coordinate multiple functions.

- Strong understanding of the local market or the ability to quickly develop it.

- Being based in Cape Town is mandatory.

Strong advantages:

- experience in the South African gambling market;

- experience working with a locally licensed gambling operator;

- hands-on experience dealing directly with a gambling regulator;

- experience managing local/on-the-ground staff;

- understanding of local acquisition, Affiliates, and other traffic acquisition channels.

Who We Are Not Looking For

- A manager without practical Gambling/iGaming experience.

- A specialist with exclusively narrow functional experience — Marketing, Compliance, Finance, or Sales — without broader operational management experience.

- A manager who is comfortable coordinating processes but is unwilling to personally solve operational problems.

- Someone unwilling to work directly with the local team, partners, and regulatory processes.

- A candidate who is not based in Cape Town and is not prepared to work there on a permanent basis.

What We Offer

- A key role in managing and developing a local iGaming business in South Africa.

- Direct influence over operational processes, local team structure, and brand development.

- The opportunity to work within a locally licensed gambling business.

- Close collaboration with the group’s central Product, Marketing, Finance, Compliance, and other functions.

- A high level of autonomy in managing local operational matters.

The Core Principle of the Role

We are not looking for an administrator of a single function. We need a hands-on local business leader who understands gambling operations, can work effectively with people, regulatory matters, and commercial challenges, and takes ownership of the performance of the brand in South Africa.