Customer Service Agent - Danish Speaker (Fully Remote) (P)

Job description

Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments where every interaction counts? Were looking for a Customer Service Agent to join our dynamic team and be the voice of our brand to boutiques and shops across Europe.

What You´ll Do:

- Handle incoming calls from boutiques and shops, providing prompt solutions to customer inquiries.

- Log call details in our management systems and ensure responses meet SLA requirements.

- Maintain expert knowledge of our products and applications to provide accurate guidance.

- Ensure all contractual service level agreements are consistently met.

What We´re Looking For:

- Is proficient or bilingual in Danish and has an advanced level of English.

- Puts the customer first and has exceptional customer-care skills.

- Can effectively qualify customer needs to provide comprehensive support.

Whats In It for You:

We value our employees and offer benefits to support your lifestyle and growth:

- Full-time 40 hours/week permanent contract with a rotating schedule

- Competitive salary: 2000 - 2400 euros gross/month + bonus.

- Fully Remote based in Lithuania.

- Comprehensive training on the company and project youll be working on.

- Career development programs and specialized courses to help you grow professionally.

Ready to make an impact? Join our team and turn every customer interaction into a moment of delight!