Customer Support Agent - Italian Market Relocation

Job description

As a Customer Service Advisor for the Italian market, you will handle customer inquiries through inbound calls, chat, and back-office tasks. Responsibilities may vary depending on the project but generally include customer support, issue resolution, answering questions, managing requests, and providing solutions in a professional, empathetic, and results-oriented manner.

Skills, experiences and interests you need to succeed in this role:

For this role, the Company is looking for professional and friendly individuals with empathy and the ability to multitask.

- You are a native Italian speaker with advanced business English

- you hold EU Passport or Greek Residence Card

- You have a strong customer focus and always ready to help

- You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills

- You are able to work in fast-paced environments

- You are a real team player and enjoy working in multicultural environments

What's in it for you?

- Salary: 14 salaries per year + a performance-related bonus

- Work from home possibility

- A Quality Certified Management Company

- A Multicultural environment: 8.000+ passionate people from 76 countries working together

- A Company offering you not only a job, but a full experience abroad!

- A recognized training delivered by the biggest brands

A complete relocation package including:

- Flight ticket to Greece

- Hotel accommodation for 2 weeks with breakfast

- Assistance in finding a flat + real estate agency fee paid by the Company

- Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round

Start date: From January 2026, onwards*

Send your CV in English to ana.vicarregui@cbtalents.com

https://talentiaconnect-av.careers-page.com/