Danish-speaking Customer Expert – Remote from Greece

Job description

If you speak Danish and want a role that's useful, flexible and actually feels meaningful, this one's for you. You'll be the person truck drivers call when something goes wrong on the road — real situations, real impact, and a team that keeps things moving worldwide.

What you'll do

Handle incoming calls and emails from drivers needing roadside assistance

Create detailed cases in the CRM (vehicle, location, coverage, issue)

Analyze the problem and dispatch the right solution (technician, dealer, towing)

Manage a small portion of general customer inquiries

Use multiple tools at once and keep everything organized

Work rotating shifts, including occasional nights and weekends

What we're looking for

Native or C1 Danish

English B2 for training and tools

No experience required — just willingness to learn

Solid typing and PC skills

Calm, logical problem-solving

Ability to handle urgent situations with empathy

Basic understanding of roadside assistance is a plus

What you get

Fully remote work (hybrid option for candidates in Athens)

Full relocation support if you're moving from abroad

Monthly training sessions to keep you growing

8‑month contract with potential continuation

International team, fast pace, lots of collaboration

Seasonal peaks in winter — busy days, lots of learning

Productivity bonus based on performance targets

If you speak Danish, enjoy helping people and want a remote role with real impact, send your CV to:

alessandra.nepomuceno@cbtalents.com