Delivery Manager - Microsoft Dynamics

Job description

EPAM is a leading global provider of digital platform engineering and development services, partnering with top-tier companies worldwide. We are looking for an experienced Delivery Manager to lead complex Microsoft Dynamics projects end-to-end at EPAM Ukraine.

Responsibilities

- Take end-to-end responsibility for delivery of Microsoft Tenant migration projects (D365 F&SCM, Power Platform, Fabric, Azure)

- Build delivery plans with estimations on timeframes, quality, and quantity of resources required

- Establish criteria concerning deliverability, performance, maintenance, design, and costs

- Assure governance of processes in delivery management as per selected delivery model

- Ensure proper software development processes and engineering standards are in place

- Client Management & Business Development:

- Establish long-term partnerships with clients and manage their expectations

- Act as a single point of responsibility for any delivery-related matters, including escalations, upsells, and ramp-downs

- Generate visible added value by suggesting innovative solutions that leverage technology for marketing differentiation, efficiency improvements, and better user experiences

- Participate in pre-sales activities, engaging new clients and landing new business opportunities

- Prepare engagement revenue and resource forecasts

- Manage cross-functional EPAM and client teams from planning to go-live

- Perform motivation actions and coach/verify how the same is performed by managers and team leaders

- Contribute to MS Dynamics competencies and talent pool growth in Ukraine

Requirements

- 5+ years in delivery/project management of enterprise-level projects

- Microsoft Dynamics 365 Finance & Supply Chain Management (F&SCM) knowledge

- Microsoft Tenant Migration experience

- Hands on experience with Microsoft Power Platform, Fabric, Azure

- Strong communication and stakeholder management skills

- PMP / PRINCE2 / Agile certifications highly appreciated

- Microsoft certifications (Azure, Dynamics 365, Power Platform)

- Change management & large-scale enterprise migration experience

- Domain expertise (Retail, Financial Services, Healthcare, etc.)