Delivery Manager - Microsoft Dynamics

Job description

EPAM stands as a top-tier global company delivering digital platform engineering and development solutions, collaborating with leading enterprises across the globe.

We're seeking a skilled Delivery Manager to oversee complex Microsoft Dynamics projects from start to finish at EPAM Ukraine.

Responsibilities

- Own the complete delivery lifecycle for Microsoft Tenant migration projects (D365 F&SCM, Power Platform, Fabric, Azure)

- Develop delivery plans that include estimations for timelines, quality standards, and resource quantities

- Define criteria related to deliverability, performance, maintenance, design, and costs

- Guarantee process governance in delivery management according to the chosen delivery model

- Verify that appropriate software development processes and engineering standards are implemented

- Build lasting client relationships while managing their expectations

- Serve as the primary contact for all delivery-related issues, including escalations, upsells, and ramp-downs

- Create measurable value through innovative technology solutions that drive marketing differentiation, boost efficiency, and enhance user experiences

- Get involved in pre-sales efforts, connecting with new clients and securing new business

- Develop forecasts for engagement revenue and resource allocation

- Oversee cross-functional teams from both EPAM and clients throughout the project, from planning through go-live

- Drive motivation initiatives and coach or verify how managers and team leaders execute similar efforts

- Support the growth of MS Dynamics competencies and talent pipeline within Ukraine

Requirements

- Over 5 years of experience managing delivery/projects for enterprise-level initiatives

- Familiarity with Microsoft Dynamics 365 Finance & Supply Chain Management (F&SCM)

- Background in Microsoft Tenant Migration

- Practical experience using Microsoft Power Platform, Fabric, and Azure

- Excellent communication abilities and stakeholder management expertise

- PMP, PRINCE2, or Agile certifications are a strong plus

- Microsoft certifications (Azure, Dynamics 365, Power Platform)

- Experience with change management and large-scale enterprise migrations

- Industry knowledge (Retail, Financial Services, Healthcare, etc.)