Delivery Manager - Microsoft Dynamics

Job description

EPAM stands among the world's top digital platform engineering and development service providers, working alongside leading global companies.

We're seeking a skilled Delivery Manager to oversee complex Microsoft Dynamics projects from start to finish at EPAM Ukraine.

Responsibilities

- Own the full lifecycle delivery of Microsoft Tenant migration projects (D365 F&SCM, Power Platform, Fabric, Azure)

- Develop delivery plans, including estimates for timeframes, quality standards, and resource quantities

- Define criteria related to deliverability, performance, maintenance, design, and costs

- Ensure delivery management processes align with the chosen delivery model

- Maintain appropriate software development processes and engineering standards

- Build lasting client relationships while managing expectations effectively

- Serve as the primary contact for all delivery matters, such as escalations, upsells, and ramp-downs

- Drive tangible value by proposing innovative technology-driven solutions for differentiation, efficiency, and enhanced user experiences

- Get involved in pre-sales efforts, connecting with new clients and securing new business

- Develop revenue forecasts and resource planning for engagements

- Oversee cross-functional teams (both EPAM and client-side) throughout the project, from planning through go-live

- Drive team motivation and coach or oversee how managers and team leaders do the same

- Support the growth of MS Dynamics competencies and talent pool within Ukraine

Requirements

- 5+ years of experience managing delivery or projects at an enterprise level

- Familiarity with Microsoft Dynamics 365 Finance & Supply Chain Management (F&SCM)

- Background in Microsoft Tenant Migration

- Practical experience with Microsoft Power Platform, Fabric, and Azure

- Excellent communication and stakeholder management abilities

- PMP / PRINCE2 / Agile certifications are a strong plus

- Microsoft certifications (Azure, Dynamics 365, Power Platform)

- Experience with change management and large-scale enterprise migrations

- Industry knowledge (Retail, Financial Services, Healthcare, etc.)