Delivery Manager

Job description

Netguru is a trusted partner in digital commerce. The company helps leading brands modernize B2B solutions, marketplaces, and retail ecosystems. Since 2008, it has empowered businesses with cutting-edge technology, AI-powered personalization, and world-class engineering and design teams. A certified B Corporation®, Netguru is trusted by major brands including IKEA, VW, OLX, Delivery Hero, Żabka, Wolt, Careem, and Vinted.

Salary:

- PLN 18.000-28.800 (B2B+ Managerial Contract) + 20 paid days off + bonuses; or

- PLN 15,000-24.000 gross (Employment Contract) + bonuses.

Requirements

- 5+ years of experience in portfolio management in IT sotware services industry,

- Proven experience in managing a portfolio, including complex, custom and multi-team projects.

- Deep understanding of delivery economics: margin, utilization, forecasting, pricing.

- Leadership experience and proven ability to lead cross-functional teams and manage complex stakeholder landscapes.

- Strong presence and confidence in client conversations ( including at executive level) and leading presales.

- Data-driven decision-maker with high standards for clarity, execution, and accountability.

- Comfortable navigating ambiguity, conflict, and tradeoffs — and turning them into outcomes.

- Passionate about scaling what works, fixing what doesn’t, and building systems that last.

- Fluency and English and Polish.

Nice to have:

- Certifications (PMP, CSPO, SAFe, Prince2)

- Background in software consulting, product delivery, or digital transformation

- Experience in delivery-led growth / account expansion

- Familiarity with Salesforce, Jira, Looker/BI tools, and capacity planning systems

Responsibilities:

- Owning a portfolio of client engagements, ensuring delivery of promised outcomes, on time and on budget.

- Driving profitability by managing sold vs delivered margin and forecasting accuracy.

- Coaching and developing Project Managers within your portfolio — with clear feedback, ownership, and recognition.

- Building and maintaining senior-level relationships with clients — from product owners to CxOs.

- Identifying opportunities for upsell, cross-sell, or renewal in collaboration with Sales and Account teams.

- Leading pre-sales efforts: discovery workshops, delivery shaping, staffing, and estimating.

- Implementing shared delivery standards: rituals, templates, dashboards, and operating rhythms.

- Collaborating closely with Engineering to ensure technical quality, velocity, and scalability.

- Partnering with Talent and Resource Management to drive smart staffing and responsible capacity planning.

- Reporting on performance, risks, and value — proactively, transparently, and with clarity.

Benefits

- Access to the WorkSmile platform offering benefits adapted to your preferences:

- Multisport card,

- Private health insurance package,

- Life insurance,

- And hundreds of other options to choose from 15 categories (shopping, leisure, travel, food, etc.).

- Support for your growth – a head/manager’s budget available to every employee.

- Discounts on Apple products.

- Various internal initiatives: webinars, knowledge sharing sessions, internal conferences.