DevOps Lead/Head

Job description

🔹 Lead stability, scalability, and operational excellence at scale.

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re on the lookout for an experienced DevOps Lead/Head who’s ready to grow with us and shape high-load, data-driven solutions used by international partners.

Your key responsibilities will include:

– Owning and managing cloud infrastructure across production, staging, and development environments.

– Designing, implementing, and maintaining CI/CD pipelines and deployment automation.

– Ensuring production stability, high availability, and scalability of all platform services.

– Configuring and maintaining monitoring, alerting, and observability tooling.

– Leading incident response for infrastructure-related issues and driving post-incident reviews.

– Planning and executing capacity management to support platform growth.

– Optimizing infrastructure costs: tracking spend, eliminating waste, right-sizing resources.

– Maintaining disaster recovery procedures, runbooks, and on-call readiness.

– Coordinating with development teams on infrastructure requirements and service dependencies.

– Managing developer tooling and internal platform services to support engineering productivity.

– Ensuring security best practices and compliance requirements across infrastructure.

– Continuously improving deployment processes, reliability, and operational efficiency.

– Leading, mentoring, and growing a team of infrastructure engineers.

– Validating and challenging technical estimates to ensure realistic commitments and early risk visibility.

– Reviewing team output for quality, completeness, and alignment with technical standards.

It’s a match if you have:

– 5+ years of experience in infrastructure, DevOps, or platform engineering roles, including at least 2 years in a lead or senior position.

– Strong hands-on experience with AWS (EC2, RDS, S3, ECS/EKS, Lambda, VPC, IAM, CloudFront, Route53, ElastiCache, SQS/SNS).

– Experience with AWS Organizations (multi-account management, SCPs, consolidated billing).

– Proficiency with Infrastructure as Code tools (Terraform, Ansible).

– Deep knowledge of Docker and Kubernetes (autoscaling, network policies, cluster management).

– Experience with Helm, ArgoCD (GitOps workflows), GitLab CI or GitHub Actions.

– Strong monitoring expertise (Datadog, Prometheus, Grafana, ELK, PagerDuty, JSM).

– Experience with Cloudflare (CDN, WAF, DDoS mitigation, Zero Trust).

– Solid networking fundamentals (DNS, ALB/NLB, VPN, VPC peering, firewalls).

– Strong security practices (IAM, Secrets Manager/Vault, CSPM, patch management, compliance readiness).

– Experience with high-load systems, load testing (k6, Locust, Gatling), capacity planning.

– Experience with data storage & streaming technologies: Relational (PostgreSQL/MySQL), NoSQL (DocumentDB, Redis), Data Warehousing (Redshift), and Message Brokers (Kafka).

– Strong Linux administration and scripting skills (Bash, Python).

– Proven ability to mentor engineers and validate technical estimates.

– Strong communication skills and ability to proactively surface risks.

Nice to have:

– Experience in regulated or high-availability environments.

What we offer:

– Flexible schedule and remote format or offices in Warsaw.

– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).

– A supportive, friendly team where knowledge-sharing is part of the culture.

– Coverage for professional events and learning.

– Birthday greetings, team buildings, and warm human connection beyond work.

– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

You see infrastructure not as a support function, but as a strategic driver of business stability and growth?

Send over your CV now — we’d love to get to know you better!