DevOps Tech Lead (AWS + ArcGIS Enterprise)

Job description

About the role

In this role, you will lead the infrastructure behind a large-scale ArcGIS Enterprise platform running on AWS from Kubernetes-based deployments to CI/CD, observability, and disaster recovery. You will set the technical standards the team builds on, work directly with architects and client stakeholders, and own how reliably the platform runs in production.

Responsibilities

- Lead the implementation, modernization, and day-to-day operation of AWS infrastructure supporting an ArcGIS Enterprise platform

- Own platform reliability, performance, and availability, driving improvements through automation, monitoring, and incident management

- Collaborate with architects, engineering teams, and client stakeholders to keep the platform scalable, secure, and maintainable

- Deploy, configure, upgrade, and tune ArcGIS Enterprise environments, including deployments on Kubernetes, across development, testing, and production

- Design Infrastructure as Code and CI/CD pipelines with Terraform or CloudFormation, replacing repetitive operational work with automation

- Perform root cause analysis on production issues across application, infrastructure, and integration layers

- Implement backup, recovery, high-availability, and disaster-recovery procedures in line with security and governance requirements

- Define technical standards, and maintain operational documentation

Requirements

- Hands-on experience operating ArcGIS Enterprise in production - deployment, configuration, administration, upgrades, patching, and migrations, including on Kubernetes

- Practical knowledge of ArcGIS Enterprise security, networking, storage, integrations, and performance tuning

- Strong hands-on experience with AWS services and infrastructure operations, including migration and modernization projects

- Solid background in Infrastructure as Code, CI/CD, and Kubernetes environments, using Terraform, CloudFormation, or similar tools

- Working knowledge of monitoring, logging, and observability tooling, with confident production troubleshooting

- Experience leading technical initiatives, mentoring engineers, and working with client stakeholders

- Comfortable working proficiency in English (upper-intermediate or higher) within a multicultural environment