Director, Client Partner

Job description

Drive strategic growth and client success as a Director, Client Partner at EPAM. You'll manage a portfolio of strategic accounts, identify expansion opportunities, and orchestrate solutions that address client challenges while building lasting partnerships across stakeholders.

EPAM values every role in driving innovation. With a focus on professional development, inclusive teamwork, and meaningful work, you'll play a vital part in shaping solutions that transform industries worldwide.

Req#: 1027448822

Responsibilities

- Manage a portfolio of accounts with $15-25 million P&L responsibility, developing strategic relationships with key stakeholders across client organizations

- Identify growth opportunities by mapping client initiatives, challenges, and goals to EPAM's technology solutions and capabilities

- Collaborate with sales teams to develop compelling go-to-market materials, outreach plans, and follow-up strategies

- Serve as the primary point of contact for escalations and delivery issues, ensuring client satisfaction and project success

- Strategically position EPAM's offerings against competitors while advocating for innovative solutions, including AI, cloud migrations, and digital transformation

- Orchestrate cross-departmental business opportunities by understanding client organizational structures and building relationships with diverse stakeholders

- Identify and articulate the business value delivered through EPAM's initiatives

Requirements

- Proven experience managing technological accounts with demonstrated success in account growth and retention

- Experience selling and managing transformation projects in areas such as digital, e-commerce, data analytics, cloud migrations, and/or AI implementations

- Strong understanding of how to position AI solutions within client environments and business contexts

- Excellent communication and relationship-building skills with the ability to engage stakeholders at various organizational levels

- Strategic mindset with the ability to map client initiatives to appropriate solutions and identify growth opportunities

- Business acumen to manage P&L responsibilities and drive profitable account growth while maintaining client satisfaction and business value

- Evident ability to leverage AI solutions in delivering Client Partner work