Forward Deployed Engineer (Enterprise E-Commerce)

Job description

About the Company

We are helping a high-growth, deep-tech product company that is revolutionizing visual media performance across modern web and digital commerce.

We are looking for an Engineer with a strong background in QA Automation and deep experience working with large enterprise clients (ideally in e-commerce). In this client-facing technical role, you will lead the technical onboarding, oversee smooth system integrations, and ensure our enterprise clients extract maximum performance and value from our AI solutions.

What You’ll Do

- Technical Ownership & Architecture: Act as the technical authority and trusted advisor during enterprise customer onboarding, translating client requirements into seamless implementation workflows.

- Scaling: Drive end-to-end technical engagement—from running technical validation to full production rollout and performance tuning.

- Enterprise Quality Assurance: Leverage test automation frameworks and rigorous QA practices to audit, validate, and troubleshoot complex integrations on high-traffic web applications.

- Cross-Functional Collaboration: Partner closely with internal R&D, Product, and Sales teams to rapidly resolve technical bottlenecks, escalate bugs, and advocate for client feature needs.

- Performance & DevTools: Investigate frontend/network performance, inspect requests, and diagnose latency or rendering issues using browser dev tools, automated checks, and performance benchmarks.

Requirements

- 5+ years of experience as a QA Automation Engineer or Technical Integration Specialist working in fast-paced environments.

- Enterprise Background: Proven experience working with large enterprise clients, managing complex enterprise setups, meeting high expectations, and coordinating across teams (ideally in the e-commerce/retail sector).

- QA & Automation Mastery: Solid, hands-on foundation in QA automation, test scripting, and performance/load testing methodology.

- Web Tech & Debugging: Strong command of web technologies (HTML, CSS, modern JavaScript) and hands-on expertise with Chrome DevTools or similar network/debugging utilities.

- Language Proficiency: Fluent English (strictly C1–C2 level). You must be comfortable presenting to executive stakeholders and collaborating in real-time.

- Time Zone: Flexibility and ability to work regularly within US time zones (covering daily overlap with North American clients).

- Mindset: Proactive problem solver, accountable, analytically minded, with outstanding customer-facing communication skills.

Nice to Have

- Familiarity with cloud platforms (AWS/GCP), CDNs, and media compression/streaming workflows.

- Degree in Computer Science, Software Engineering, or equivalent practical experience.

We OFFER:

- A fast-paced, highly professional, international team environment with a flat structure and rapid decision-making.

- Competitive compensation packages commensurate with your background and product portfolio.

- Flexible, remote-first workflow optimized for seamless global alignment.

- Medical Insurance in Ukraine and a Multisport program in Poland.

- Offices in Ukraine (Kyiv, Kharkiv) and Poland (Wroclaw) or Remote.

- Paid vacation, sick leave, and official holidays.

- Legal & Accounting services.

- The company provides all necessary equipment.

- English classes and Education reimbursement.