Head of Account Management (iGaming / Slot Provider)

Job description

We’re looking for a strategic and experienced Head of Account Management — someone who knows how to scale commercial operations, build high-performing teams, and turn key partnerships into long-term revenue engines. As we launch and scale our slot portfolio across the market, you will take ownership of the AM function, lead relationships with Tier 1 and Tier 2 operators, and align our commercial strategy with aggressive business goals.

What you’ll do

- Lead and develop the team: Build, mentor, and empower a high-performing Account Management team;

- Define AM strategy: Shape and execute a scalable account strategy aligned with company revenue goals;

- Drive commercial growth: Maximize revenue across all accounts, identifying upsell opportunities, new strategic partnerships, and promo activations;

- Manage strategic relationships: Act as the primary high-level partner for key clients, including Tier 1 and Tier 2 operators and aggregators;

- Monitor performance & KPIs: Set clear targets, track critical business metrics (GGR, NGR), and continuously optimize results;

- Oversee execution: Direct smooth integrations, product launches, and promotional campaigns across partner platforms;

- Cross-functional collaboration: Partner closely with Product, Tech, Compliance, and Finance to ensure seamless delivery and client satisfaction;

- Lead negotiations: Drive high-stakes commercial deals, negotiations, and contract renewals;

- Optimize operations: Improve internal AM processes, reporting systems, and overall operational efficiency as we scale.

What you bring

- iGaming leadership: 5+ years of experience in iGaming account management, with a proven track record in a Senior / Lead / Head role;

- Tier 1 & Tier 2 expertise: Deep network and hands-on experience managing top-tier operators, aggregators, and key platform partners;

- Team-scaling background: Proven track record of building, mentoring, and scaling commercial or account management teams;

- Data-driven mindset: Fluent in key metrics (GGR, NGR, LTV, retention) and experienced with BI/analytics tools (Tableau, Power BI, or similar);

- Product & integration grasp: Solid understanding of technical integrations, compliance requirements, and slot performance mechanics;

- Master negotiator: Exceptional commercial acumen, persuasive communication, and high-level negotiation skills;

- Fluent English (additional languages are a strong plus).

Benefits

- 21 vacation days + 5 extra day-offs annually;

- 12 paid sick days;

- Fully remote format — work from anywhere you feel productive;

- Flexible schedule: start your day anytime between 08:00–11:00 CET;

- Fixed budget for health insurance and gym/fitness;

- Provided all required work equipment;

- Zero bureaucracy and direct communication with founders and C-level;

- Minimal meetings, async-friendly workflow;

- Startup energy: fast motion, creativity, and tight-knit communication;

- Business trips and team meetups several times per year;

- Multiple salary payout options (flexible formats);

- …And many more perks unlocked after we hit break-even.