Head of Brand Operations (iGaming / Casino)

Job description

We are looking for an experienced operational leader to take full ownership of one of our iGaming brands. You will coordinate all key business functions, ensure smooth day-to-day operations, and drive sustainable growth across the brand.

Responsibilities

- Own day-to-day operations of the iGaming brand.

- Coordinate Affiliate, CRM, Retention, Customer Support, Payments, Risk, and Product teams.

- Drive brand performance across key business metrics (GGR, NGR, FTD, Retention, LTV).

- Launch new GEOs and operational initiatives.

- Build and optimize processes across all operational functions.

- Work closely with founders on the brand strategy and scaling.

Requirements

- 4+ years in iGaming.

- Experience managing an entire casino/sportsbook brand or leading Brand Operations within an iGaming company.

- Experience coordinating Affiliate, CRM, Retention, Customer Support, Payments, and Product teams.

- Strong understanding of operational KPIs: GGR, NGR, FTD, LTV, Retention.

- Knowledge of LATAM markets is a strong advantage.

- Experience launching new GEOs or scaling existing brands is a strong advantage.

- English level: Upper-Intermediate or higher

We offer

- Opportunity to join a fast-growing international product

- Direct collaboration with decision-makers

- High level of ownership and autonomy

- Opportunity to influence product and business strategy

- Career growth toward executive leadership

- Competitive compensation

- Remote-first environment

- Paid vacation and sick leave

- Professional development support