Head Of Product Operations

Job description

⚙️ Your Tasks:

- Build and own the product operating model across 3–5 product streams.

- Set clear goals, ownership, decision rights and accountability for each PM.

- Translate the 2x GGR target into product directions, metrics and initiatives.

- Build a Metric Tree connecting product metrics to GGR/NGR.

- Create one prioritization system for allocating Product, Engineering and Design capacity.

- Ensure teams focus on the highest-impact opportunities rather than stakeholder requests or feature volume.

- Establish a fast cycle from Opportunity → Hypothesis → Build → Measure → Scale / Kill.

- Define Primary Metrics, financial outcomes and Guardrails for major initiatives before development starts.

- Run Product Reviews focused on measurable impact rather than delivery status.

- Identify and remove dependencies blocking high-value initiatives.

- Stop low-value work quickly and reallocate capacity toward stronger opportunities.

- Scale successful mechanics across brands, GEOs and player segments.

- Build clear post-release accountability: shipping is not done until impact is measured.

- Develop PMs into independent owners of business outcomes.

- Give leadership a clear view of where product capacity is invested and what financial value it creates.

👤 Our criteria:

- Strong Head of Product / Product Director / Lead Product experience.

- Experience managing multiple PMs and product streams.

- Strong iGaming, betting, gaming or transactional B2C background.

- Deep understanding of GGR, NGR, FTD, Repeat Deposit, Bets, RTP, ARPU, LTV, Retention and Churn.

- Strong understanding of Funnel, Cohort and Monetization analysis.

- Experience building experimentation and outcome-driven product processes.

- Ability to connect Product Initiative → Player Behaviour → Metric → Money.

- Strong prioritization and resource-allocation skills.

- Ability to distinguish causal product impact from traffic, RTP, seasonality and other external effects.

- Ability to make fast decisions with incomplete information.

- Strong leadership and ability to hold PMs accountable for outcomes rather than output.

What Success Looks Like

Within 3 months:

- Product teams operate through one clear prioritization and measurement system.

- Every PM owns measurable business outcomes rather than a feature backlog.

- Product and Engineering capacity is concentrated on initiatives with the highest expected GGR impact.

- Low-value initiatives are identified and stopped quickly.

- Successful mechanics are scaled across brands.

- Product impact can be measured and separated from external factors.

- The department has a clear, measurable contribution toward 2x GGR across brands.

💼 Our Offer:

- Flexible work setup — work remotely or from the office, we focus on results, not location;

- Support for a comfortable work environment — we compensate coworking expenses and EcoFlow power stations to help our team stay productive during power outages in Ukraine;

- Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;

- Relocation support for team members who want to move;

- Regular performance-based bonuses that reward individual and team impact;

- Learning support — we cover 50% of professional courses and development programs;

- Language & wellbeing support — we cover 50% of English classes and psychological consultations;

- Career growth opportunities — we prioritize internal promotions and development;

- Team culture that actually feels like one — regular gifts, company merch, and team events throughout the year;

- Real impact — we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.