Infrastructure Support Engineer

Job description

DevOps / Infrastructure Engineer

Location: Remote, with occasional travel to Shoreham by Sea (You will need to attend the offices for hardware changes, new starters setup etc).

Type: Permanent

We’re looking for a hands-on DevOps / Infrastructure Engineer to join an established infrastructure team during a significant programme of work.

The team is currently upgrading 40+ customers onto a new DevOps infrastructure, so this is a great opportunity to get involved in a substantial migration programme while helping to improve automation, security, reliability and day-to-day infrastructure operations.

Security is a key focus, with the team working towards 24/7 patching through increased automation and improved processes. You’ll need to be someone who can balance technical delivery with security and customer impact.

What you’ll be doing

- Play a leading hands-on role in migrating 40+ customers onto the DevOps platform

- Build, automate and improve AWS infrastructure

- Develop Infrastructure-as-Code using Terraform

- Work with containers, orchestration and troubleshooting

- Support Linux infrastructure and PostgreSQL

- Manage load balancers including AWS ALB, NGINX and Apache

- Troubleshoot infrastructure issues, including memory faults and server crashes

- Manage Active Directory, SSL certificates and secure communications

- Support networking across AWS, including VPCs, IGWs, NAT Gateways and security groups

- Contribute to monitoring and observability using Grafana

- Support infrastructure maintenance, migrations, patching, audit and compliance activity

- Work collaboratively within an Agile / sprint-based environment

There will be occasional out-of-hours and Sunday work for activities such as maintenance, migrations and patching, with time off in lieu provided.

What you’ll bring

- Strong DevOps / Infrastructure experience with an automation mindset

- Solid AWS experience

- Strong Linux administration skills

- Terraform / Infrastructure-as-Code experience

- Experience with containers and orchestration

- PostgreSQL experience

- Networking and load-balancing knowledge

- Experience with SSL certificates and endpoint management

- Grafana / observability experience

- Good communication skills and the ability to explain technical issues to non-technical audiences

- A proactive approach and the ability to work independently and as part of a team

- A genuine commitment to security and good infrastructure practices

Desirable: Rackspace, VMDK, Intune, Purview, Viva, AI in infrastructure, ISO 27001 / SOC 1 and previous audit experience.

Benefits

- 25 days' annual leave

- Company pension

- Bonus scheme

- Day off on your birthday

- Employer-Supported Volunteering

- Professional learning and development

- Recognition for core values and work anniversaries

- TOIL for occasional out-of-hours work