Junior Business Systems Analyst

Job description

About the Company

Sales'Up is a leading Creatio implementation partner, helping enterprise clients across FMCG, Agro, Finance and Pharma transform their business processes. Over 8+ years, we've delivered 100+ successful CRM projects and built our own industry-specific products.

Join us to work on complex, real-world enterprise challenges and grow together!

Role

We are looking for a Junior Business Systems Analyst to join our team and work at the intersection of business needs and system configuration. You'll help gather and clarify requirements from enterprise clients, work hands-on with the system, and dive into data and dashboards — growing step by step into a full business analyst role on projects for market leaders in FMCG, Agro and Finance.

Main Responsibilities

- Get familiar with existing system logic and handle simple to medium configuration tasks based on defined specs

- Verify that configured scenarios actually work from the end-user's perspective

- Help gather and clarify requirements from clients — ask the right follow-up questions when a task is underspecified

- Understand the business problem behind each request and connect it to process, users, or expected outcome

- Work with analytical data: navigate large data volumes, build and read dashboards

- Provide realistic time estimates for tasks and own those estimates

- Document what was done and flag open questions

- Communicate calmly and clearly with clients and the internal team

Requirements

- Analytical thinking — experience working with large data volumes, ability to navigate and draw conclusions from data

- Experience working with dashboards and analytics tools

- Ability to give realistic estimates on tasks

- Attention to detail and independence

- Willingness to ask questions when something's unclear, rather than guessing

- Basic technical background, ideally with some exposure to CRM configuration

- Comfortable working directly with business users

Nice to Have

- Experience configuring CRM/BPM/ERP or low-code/no-code systems (Creatio/Terrasoft is a plus)

- Background as a junior BA, functional consultant, CRM consultant, or implementation specialist

- Understanding of sales, service, or document workflow processes

We Offer

- Professional development through internal and external training programs

- Transparent model of professional and career growth

- Option to work in the office or remotely

- 24 days of paid vacation

- English language courses