Key Account Manager

Job description

Position:

Key Account Manager

Job Description:

Our story

As part of Arrow Electronics, Arrow Global Components (AGC) is a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to customers worldwide. Our business is built on trusted, long-term relationships with both suppliers and customers across the electronics industry.

Location: Northern Europe – flexible

Key Responsibilities:

- Define, implement, and drive strategic customer engagement plans for key accounts across the EMEA region.

- Manage and develop complex customer relationships, acting as a trusted advisor and strategic business partner for key customers.

- Oversee and expand business with dedicated customers, identifying growth opportunities and driving sustainable revenue growth across multiple markets.

- Develop strategies and programs to grow the business, increase market share, and strengthen our competitive position within key customer segments.

- Strengthen relationships and build competitive knowledge with customers, understanding their business strategies, challenges, and long-term needs.

- Negotiate strategic business opportunities at various management and executive levels within customer organizations.

- Collaborate closely with cross-functional teams across Europe, including sales, customer service, technical sales, business development managers, and field application engineers, ensuring global alignment and effective customer support.

- Ensure coordination with internal departments to optimize service delivery and create value for your customer portfolio.

- Drive strategic initiatives with global coordination, ensuring alignment between customer needs and internal business objectives.

- Work in a remote setup while maintaining strong customer engagement through regular customer visits and collaboration with teams across Europe.

- Travel regularly to customer sites and internal meetings across the region, requiring flexibility and mobility.

Your Profile:

- A bachelor's degree or extensive market experience.

- Proven experience in strategic account management, key account management, or complex B2B sales environments.

- Professional sales experience, ideally in electronic components, technology, or a related industrial market.

- Native-level Lithuanian and strong English skills, both spoken and written.

- Excellent communication, presentation, and negotiation skills, with the ability to influence stakeholders at different organizational levels.

- A personable demeanor and customer-oriented work approach.

- Motivation, ambition, and resilience.

- Enjoyment of customer visits and associated travel activities.

- Team player eager to be the "trusted advisor" for customers, internal teams, and our global supplier base.

- Ability to operate effectively in an international environment, collaborating with colleagues across multiple European locations.

What’s In It For You?

- An international and diverse work environment that's both fun and collaborative.

- A strategic EMEA role with exposure to different markets, customers, and functions across Europe.

- The opportunity to work closely with European teams and gain visibility across a global organization.

- Attractive, performance-oriented compensation (base salary plus bonus).

- Opportunities for professional growth through internal and external training.

- Flexible working hours and a remote working model.

- Various other attractive employee benefits.

- Company car or car allowance.

- A role that combines strategic customer management, international collaboration, and the opportunity to influence business growth across the region.

Arrow is an equal opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunities for all qualified persons.

#LI-AWK

Location:

EE-Tallinn, Estonia (Sõpruse pst.)

Time Type:

Full time

Job Category:

Sales