Key Account Manager Balkans (m/f/d)

Job description

We are looking for an ambitious and customer-oriented Key Account Manager to drive growth in the Balkan market. This role combines strategic account management with business development: building strong customer and partner relationships, identifying new opportunities, and developing sustainable revenue growth.

- Develop and manage strategic customer accounts in the Balkan region

- Identify, qualify, and develop new business opportunities across target markets and customer segments

- Build and maintain str ong relationships with key decision-makers, partners, distributors, and channel contacts

- Create and execute account p lans and business-development strategies to achieve sales targets

- Lead commercial discussions, prepare quotations and proposals, negotiate terms, and close deals

- Manage the sales pipeline, forecasts, and opportunity reporting accurately and proactively

- Coordinate sales activities with the German office, Account Management, Solution Engineering, distributors, and channel partners

- Support partner recruitment, enablement, and joint go-to-market activities where appropriate

- Represent the company at customer meetings, partner events, industry events, and trade shows

- Monitor market developments, customer needs, competitor activity, and emerging business opportunities

- Ensure a high level of customer satisfaction and support long-term account growth

- At least 3–5 years of experience in key account management, business development, B2B sales, or a comparable commercial role within the IT or technology sector

- Proven track record of developing new business and achieving sales targets

- Experience selling technical products, IT infrastructure, software, storage, networking, cloud, or related technology solutions is highly desirable

- Strong understanding of consultative and solution-based sales approaches

- Ability to build trusted, long-term relationships with customers, partners, and internal stakeholders

- Excellent negotiation, communication, and presentation skills

- Commercially minded, target-driven, proactive, and able to manage multiple opportunities independently

- Comfortable working with technical colleagues and able to understand and communicate the business value of technical solutions

- Strong strategic mindset, initiative, and ability to identify market potential

- Fluent Bulgarian or Romanian and English, both written and spoken

- Friendly, confident, and professional team player with a high level of self-responsibility

- Based in Sofia or Timisoara, with a valid driving licence and own vehicle for customer visits throughout the country (compensation package will be presented)

- A Culture of Ownership: We trust you to be the expert. You'll be given the responsibility to match your freedom.

- Work with Products You Can Believe In: We're a leader in our category, making technology that people genuinely love to use.

- Competitive Compensation: We offer a fixed salary plus a performance-based bonus that directly rewards your results.

- Vibrant Team Culture: Join a supportive, tech-passionate team. We invest in our culture through regular team-building events, company gatherings, and a collaborative environment.

- Full-time employment contract via our EOR partner