Lead Developer BMC Helix Technical Expert
emagine | Remote - India | 2026-10-13
REMOTELY.LIVING OVERVIEW
Remote job snapshot
Lead Developer BMC Helix Technical Expert at emagine is classified as fully remote by remotely.living. Review the employer's requirements for location and eligibility details.
- Remote model
- Fully remote
- Listed location
- Remote - India
- Category
- Software Engineering
- Listing date
- 2026-10-13
Core skills
Analyzed and structured by remotely.living.
Job description
Summary: The BMC Helix Technical Expert / Lead is responsible for providing senior hands-on technical expertise and leadership during the transition and reversibility phase, aimed at establishing full technical autonomy of BMC Helix ITSM capabilities.
Responsibilities:
- Technical Expertise & Development Leadership: Act as a senior technical expert and advisor; lead and guide a team of BMC developers; support technical design and decision-making; translate business requirements into scalable solutions.
- BMC Helix Development & Integration: Design, configure, develop, and maintain BMC Helix solutions; manage incident, problem, change management; develop REST API and iPaaS integrations.
- Reversibility & Knowledge Transfer: Collaborate with ITSM Architect to understand current architecture; identify knowledge gaps; validate documentation and technical artefacts; ensure effective knowledge acquisition.
- GCC Handover & Capability Building: Mentor GCC Technical Lead; provide structured handover and coaching; support progressive ownership of platform activities.
- Technical Quality & Platform Improvement: Establish BMC development standards; perform code/configuration reviews; identify opportunities for automation and platform optimization.
Key Requirements:
- 10+ years of relevant IT experience with BMC Remedy / BMC Helix development expertise.
- Proven experience as a BMC Helix Technical Expert or Lead Developer.
- Deep hands-on expertise in BMC Helix ITSM.
- Strong experience with Digital Workplace, Service Catalogue, and CMDB.
- Experience designing and implementing REST API / iPaaS integrations.
- Strong troubleshooting and root-cause-analysis skills.
Nice to Have:
- Previous experience in technical transition or Knowledge Transfer.
- Experience with BMC Helix Discovery and Operations Management.
- Experience with AI capabilities related to BMC Helix.
- Background in BMC Helix SaaS environments.
Other Details:
- Location: Pune
- Team Structure: Team of 5–6 BMC developers.
- Reporting: Reports to ITSM Architect and GCC Technical Lead.
- Tools/Methodologies: BMC Helix, API integrations.
REMOTELY.LIVING INSIGHTS
Hiring activity at emagine
378 remote listings recorded · Latest listing Oct 20, 2026
- 370
- Active now
- 37
- Last 7 days
- 176
- Last 30 days
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Average Listing Life
29 / 120 daysBased on 378 listings (370 active, 8 expired). Measured from publication date or first detection to today or recorded expiration. Each listing is capped at 120 days; employers may keep jobs open longer.
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Most Mentioned Skills
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REMOTELY.LIVING INSIGHTS
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