Lead Generator / Lead Qualifier / Appointment Setter - NSW Residential Construction (Remote)

Job description

Lead Generator / Lead Qualifier / Appointment Setter – NSW Residential Construction (Remote)

Remote | Full-Time | AU Hours | NSW Construction Experience Essential

OutsourcedIn is partnering with a NSW-based residential builder to hire an experienced Lead Generator / Appointment Setter to support their sales pipeline.

This role requires direct experience generating and qualifying leads for NSW residential builders or construction-related businesses.

You must understand NSW residential build pathways, approval timelines, and homeowner decision-making processes.

Proven NSW building / construction lead generation experience is ESSENTIAL.

About the Role

You will be responsible for generating, qualifying, and booking high-intent homeowner and developer leads into the builders calendar. I t requires strong familiarity with NSW residential construction terminology and client qualification workflows.

Key Responsibilities

Lead Generation

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Generate new leads via:

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Outbound calling

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Email outreach

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Online enquiries and databases

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Builder-provided lead sources

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Target:

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NSW homeowners

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Investors

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Landowners

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Small developers

Lead Qualification

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Qualify leads based on:

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NSW location

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Build type (new home, duplex, townhouse, small development)

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Budget range and funding readiness

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Land status (owned, under contract, searching)

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Build timeframe and approval awareness

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Ask structured qualification questions aligned with NSW residential workflows

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Disqualify early-stage or non-serious enquiries

Appointment Setting

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Book qualified appointments (phone, video, face-to-face where applicable)

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Confirm and follow up appointments to maximise show-up rates

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Ensure all appointments are properly qualified and documented

CRM & Reporting

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Maintain accurate CRM records including:

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Call notes

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Qualification status

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Appointment outcomes

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Provide daily and weekly activity reports:

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Calls made

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Leads qualified

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Appointments booked and attended

Mandatory Requirements

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Proven lead generation or appointment setting experience within the NSW building or construction industry (ESSENTIAL)

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Experience generating leads for:

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NSW residential builders

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Construction or development services

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Strong understanding of:

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NSW residential build processes

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Client decision timelines

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Builder sales workflows

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Confident and professional phone manner

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Excellent spoken and written English

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Ability to handle objections and qualify firmly but respectfully

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Strong CRM discipline and follow-up skills

Highly Regarded

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Experience targeting regional NSW markets

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Exposure to owner-builders and developers

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Familiarity with NSW construction terminology

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Previous remote/offshore role supporting Australian construction businesses

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Ability to work to clear activity-based KPIs

KPIs & Performance Measures

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Outbound activity targets (calls, emails)

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Number of qualified NSW construction leads

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Number of appointments booked

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Appointment show-up rate

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CRM accuracy and data quality