Lead Technical Business Analyst

Job description

We are seeking a Lead Technical Business Analyst to lead discovery and shape a new healthcare payer FE app replacing a legacy UI. You will investigate the current system, elicit requirements from test cases and interviews, and translate needs into clear UX-ready artifacts while guiding the backlog end to end—apply now.

Responsibilities

- Discover and document capabilities of the existing system along with business processes

- Drive features across the full life cycle from idea to delivery

- Improve internal Team processes through continuous refinement

- Communicate with business and technical stakeholders to align expectations

- Collaborate with UX Designers to model UI and create wireframes

- Develop product and requirements documentation, user guides, and release notes

- Serve as Subject Matter Expert for selected Product modules

- Maintain quality, accuracy, completeness, and usability of captured requirements

- Contribute to the Team’s DoRs and DoDs

- Drive acceptance testing for implemented backlog items

Requirements

- Proven track record of 5+ years in Business Analysis with a mature, self-directed approach to problem solving

- Sharp critical thinking skills paired with a client-oriented mindset

- Demonstrated ability to propose solutions and convey requirements to UX/UI designers to meet business outcomes

- Hands-on expertise in writing user stories, defining acceptance criteria, and creating diagrams

- Active readiness to help evolve the Team’s Business Analysis processes and standards

- Solid background in web application design with a tech-savvy approach

- Upper-Intermediate English proficiency (B2+ level)

- Practical experience with one or more Agile frameworks (Scrum, Kanban, SAFe)

- Clear understanding of system integration concepts

- Ability to dig into data to validate assumptions, even without solid tech skills yet

- Strong stress resilience