Live Captioning/Streaming Project Manager - Contractor

Job description

Keywords Studios is a renowned provider of services for the global gaming and media industries. We are currently seeking a Live Captioning Project Manager to join our dynamic team. As the Live Captioning Project Manager, you will play a pivotal role in planning, coordinating, and overseeing live captioning/streaming projects across various platforms. You will ensure that all projects are delivered on-time and meet the highest standards of quality. This role requires excellent organizational skills, attention to detail, and a passion for accessibility in media.

Key Responsibilities

- Manage and oversee live captioning and streaming projects from conception to completion, ensuring on-time and high-quality delivery.

- Collaborate with cross-functional teams (broadcast, engineering, IT, and accessibility) to define project requirements, timelines, and deliverables.

- Lead the configuration and deployment of streaming infrastructure, captioning tools, and platforms (e.g., OBS, Wirecast, YouTube Live, Twitch, Zoom, etc.).

- Ensure adherence to accessibility standards (e.g., ADA, WCAG) and compliance with live captioning and subtitling regulations.

- Troubleshoot and resolve technical issues in real-time during live broadcasts, ensuring minimal downtime and smooth operations.

- Develop and implement workflows for integrating live captions, transcripts, and translations with live-streamed content.

- Manage relationships with third-party vendors, freelancers, and captioning service providers.

Requirements

- Experience in Live Streaming Technologies:

- Proficiency in live streaming platforms and encoders (e.g., OBS, Wirecast, vMix, Wowza, Restream).

- Knowledge of RTMP, HLS, WebRTC, and other video streaming protocols.

- Experience with CDN services (e.g., Akamai, Cloudflare) for optimized content delivery.

- Familiarity with server-side and client-side streaming architectures.

- Live Captioning Expertise:

- Strong understanding of real-time captioning technologies, including stenography, CART (Communication Access Realtime Translation), and automated speech recognition (ASR).

- Experience with captioning tools such as Ai-Media, EEG Falcon, CaptionSync, StreamText, or similar software.

- Knowledge of caption file formats (SRT, VTT, SCC) and best practices for caption positioning, timing, and quality.

- Technical Troubleshooting:

- Proven ability to troubleshoot audio/video quality issues, latency, synchronization problems, and captioning delays.

- Familiarity with video codecs, streaming resolutions, and bitrates for optimal performance.

- Compliance & Accessibility:

- Knowledge of accessibility standards such as ADA, WCAG, FCC guidelines, and country-specific live captioning regulations.

- Experience with accessibility features in live streaming platforms (closed captions, transcripts, audio descriptions).

- Project Management Skills:

- Ability to manage multiple projects simultaneously, prioritize tasks, and work under tight deadlines.

- Strong communication and leadership skills to collaborate with teams and stakeholders across different time zones.

- Preferred Qualifications:

- Bachelor’s degree in IT, Broadcast Engineering, Media, or related field.

- 3+ years of experience in live streaming, captioning, or a related technical project management role.

We are excited to welcome a passionate and skilled professional to our Keywords Studios team, contributing to the enhancement of accessibility in media.

Benefits

Part time position

Flexible hours.

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace, which provides for equal opportunities for all employees and potential employees.

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