Loan Processor - Consumer Direct

Job description

The Federal Savings Bank (“TFSB”) is actively searching for an experienced mortgage loan processing professional to support our Consumer Direct team. This position is responsible for processing of loans after conditional approval, communicating with borrowers to clear conditions, contacting third parties, and resubmitting to Underwriting.

Preference for qualified applicants located in Pacific time, however all applicants residing in the United States are encouraged to apply. Evening or weekend hours may be required based on the needs of the business.

Duties and Responsibilities:

Assume full ownership of loan files in your pipeline

Daily utilization of Encompass loan origination system

Set and maintain proper expectations with all parties on the loan file

Analyze package for completeness to ensure loan file meets investor guidelines

Clear loan conditions and communicate effectively with Sales, Processing, and Underwriting teams

Order 3rd party items, review & analyze title for all requirements and address any issues, insurance coverage for borrower

Maintain loan file compliance while managing pipeline as various volume levels

Work effectively under specific time constraints and meet end-of-month deadlines

Complete Bank's customer service training and apply to everyday communications with borrowers and mortgage bankers

Requirements

High school diploma or equivalent required; 4-year degree preferred

4+ years of recent mortgage processing experience required

Experience managing a pipeline of primarily refinance loans

Extensive experience processing VA cash-out refis (required)

Recent Correspondent Lending experience strongly preferred

Knowledge of agency loan programs, multiple investor loan programs, and underwriting criteria for government and conventional offerings

Proficiency with Encompass loan origination system

Ability to calculate income, including self-employed

Excellent interpersonal, communication, and time management skills

Ability to operate effectively & efficiently in high-pressure situations

All applicants must be flexible with their schedules as they may be required to work after-hours, especially during peak volume periods

What We Offer:

Medical, Dental, and Vision insurance plans

HSA and FSA plan options

Company-paid life insurance

401k with partial match

Complimentary Employee Assistance Program (EAP)

Paid time off that increases with tenure (40 hrs. sick time; 80 hrs. Your Time Off to start)

7 paid bank holidays

In-house virtual training opportunities to broaden your industry knowledge

Education Reimbursement

Employee Home Loan Discount Program

Employee recognition on a national scale

Frequent employee appreciation events

Big bank capability, small-bank feel

Compensation:

$45,000 - $55,000 annual base salary plus monthly bonus

Hired applicant will be eligible for a monthly incentive tied to individual production and achieving outlined goals

The Federal Savings Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.