National Account Manager

Job description

8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact.

The Channel Account Manager (CAM) is part of the Indirect Channel sales organization and is responsible for sales and revenue growth in a geographic territory which includes designated Regional Partners, Sub-agents and branches of National Partners. Our Channel Account Managers are expected to use consultative and strategic selling skills along with a strong understanding of the UCaaS industry to consistently achieve quota attainment as assigned by management. They are also expected to develop highly productive reseller and referral partner relationships so that partners become self-sufficient in marketing and selling our products.

Responsibilities

Discover and manage sales opportunities with all designated Partners in region, providing accurate and updated sales funnel with current status

Provide accurate and detailed weekly, monthly and quarterly forecast funnel of identified and proposed opportunities to meet or exceed quota requirements, in Salesforce

Manage and execution of Partner planning document

Develop territory plan, including documenting recruiting strategy

Meet with Partners, participate in joint sales calls to customers and assist the Partner in closing opportunities

An in-depth knowledge of the features and benefits and requirements of all Alliances routes to market and the ability to articulate it to Partners along with the value proposition

Assist Partners in broadening their product expertise and sales opportunities, striving for growth from all associated selling resources

Train partners on product, processes, and effective sales techniques

Escalate any pricing, SLA or other issues as needed

Coordinate Partner access to Sales Engineering, Field Marketing and overlay resources as appropriate

Disseminate all communications and announcements

Coordinate local Partner participation in events and training

Drive product and promotions and programs

Read all communications and maintaining a high level of knowledge on all products, programs and promotions

Recruitment of partners in territory into partner program

Qualifications

Proven experience leveraging AI-enabled tools to enhance efficiency, problem-solving, and collaboration.

5+ years of related experience in the Channel with Channel Partners

Proven success of building strong relationships and partnerships

Advanced understanding of company's telecommunications products and network capabilities

Minimum of intermediate understanding of company financial measures and advanced understanding of telecommunications industry and indirect sales model

The compensation range reflects the Company’s good faith belief at the time of posting. 8x8 has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay across the U. S. for this role; the applicable base pay range will depend on what ultimately is determined to be the candidate’s primary work location. Further, individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience, knowledge, success, education and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time. Certain roles are eligible for additional rewards, including discretionary merit increases, bonus and/or stock. Certain roles have the opportunity to earn sales variable compensation incentives based on the terms of the plan and the employee’s role.

Salary Ranges:

$201,200.00 - $301,800.00

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.

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