Operations/Project Manager

Job description

Consent Management Operations Specialist (OneTrust / Privacy Ops) 🔒⚙️

ZentixSoft is looking for a Consent Management Operations Specialist! 🚀

Format: Full-Time Outstaffing, long-term remote engagement (6+ months with potential extension).

(50% Operational / 35% Technical / 15% Legal & Compliance)

💡 Why ZentixSoft?

💸 Salary Review: A structured system of compensation reviews aligned with your operational growth.

⚖️ Work-Life Balance: Sustainable workflows with no senseless overtime, helping you keep your resource fully charged.

🦾 Trust and Transparency: Zero micromanagement and no invasive time-trackers—we fully trust your professional autonomy.

🎁 Gifts & Culture: Corporate gifts for holidays, birthdays, and a true team atmosphere where your voice always matters.

🧩 Role Breakdown & Responsibilities:

- CMP Administration & Configuration: Maintain CMP settings, vendor information, consent banners, templates, translations, domain settings, and user access permissions.

- Scan Management & Tracking Metadata: Execute and monitor recurring web/mobile tracking technology scans (cookies, pixels, SDKs) and validate that metadata correctly populates user-facing materials.

- Support & Stakeholder Coordination: Triage incoming CMP support requests, clarify requirements, coordinate escalations with Engineering and Privacy teams, and maintain operational SLAs.

- Compliance & Audit Readiness: Translate legal/privacy guidance into platform configurations, support reconsent campaigns, and organize consent records, inventories, and audit evidence.

- Technical Integration Support: Collaborate with developers on CMP integrations, SDK/script updates, consent signal validation, and technical troubleshooting.

- Documentation & Process Improvement: Maintain onboarding guides, checklists, and templates while refining intake workflows and platform maintenance procedures.

🎓 Our Perfect Match:

- OneTrust Expertise (MUST-HAVE): Hands-on experience administering OneTrust or similar enterprise Consent Management Platforms (CMP) / privacy tech platforms.

- Operational Background: Practical background in privacy/compliance operations, platform administration, product operations, or technical support.

- Privacy & Tech Literacy: Solid understanding of digital tracking technologies (cookies, mobile SDKs, web tags), consent frameworks, and privacy operations.

- Platform & Process Comfort: Confident working with SaaS admin consoles, ticketing tools, spreadsheets, and recurring operational controls.

- Stakeholder Management: Excellent triage, escalation, and coordination skills across engineering, product, and legal/compliance stakeholders.

- Communication: Fluent / Proficient English with strong technical writing skills and high attention to detail.

➕ Nice to Have:

- Familiarity with GDPR, ePrivacy, IAB TCF, Google Consent Mode, or mobile SDK implementations.

- Experience supporting platform migrations, vendor assessments, or process automation.

📍 Project Details:

⏳ Duration: 6+ Months (Full-time, with long-term extension potential).

🚀 Start: Mid-September.

📍 Location: Fully Remote.