Remote Croatian-speaking Support Representative

Job description

Are you passionate about delivering excellent customer service? Cross

Border Talents is looking for Croatian speakers to join

our client's team located in Cluj-Napoca. This remote position offers the chance to provide

outstanding support to customers while working on an exciting project

for a renowned company.

Your Role:

- Handle customer inquiries in Croatian through various communication channels.

- Provide accurate and timely information about products and services.

- Resolve customer issues effectively, ensuring a positive experience.

- Maintain detailed records of customer interactions.

- Collaborate with your team to enhance the overall support experience.

What Were Looking For:

- Fluency in Croatian (C1/C2) and proficiency in English (B2).

- Valid residence permit for Romania or an EU member state passport.

- Prior experience in customer service is an advantage.

- Strong communication and problem-solving skills.

- Basic computer skills and familiarity with customer support tools.

- Availability to work in shifts.

If you're ready to take the next step in your career and join a supportive team, apply now!