Remote - German-Speaking Customer Service - Portugal

Job description

German-Speaking Customer Service Representative (Fully Remote from Portugal)

Location: Portugal

Work Model: Fully Remote

Language Requirement: German (C1/C2) + English (B2+)

Full-time Position

Looking for a fresh international career opportunity while working comfortably from home in Portugal? Join a fast-growing international company where your German language skills are highly valued and your career growth truly matters.

We are looking for motivated and customer-oriented German-speaking professionals who enjoy helping people, solving problems, and working in a multicultural environment.

What's in it for you?

Competitive salary package

Performance bonus opportunities

Meal allowance

Private health insurance

Fully remote work setup

Paid training from day one

Career growth and internal promotion opportunities

International and supportive team environment

Stable long-term project

Your Responsibilities

Assist German-speaking customers via phone, email, and chat

Provide professional and friendly customer support

Handle customer inquiries and resolve issues efficiently

Maintain high customer satisfaction standards

Work closely with internal teams to ensure smooth communication

What We're Looking For

Fluent German (C1/C2 level)

Good English skills (B2+)

Strong communication and problem-solving abilities

Customer-focused mindset

EU passport or valid Portuguese work authorization preferred

Previous customer service experience is a plus, but not mandatory

Why Portugal?

Enjoy an amazing work-life balance while living in one of Europe's most attractive destinations. Portugal offers great weather, international communities, beautiful beaches, and an affordable lifestyle — now combined with the flexibility of working fully remotely.