Research and Development Operations Specialist Media Miami

Job description

Role Overview

This is a hands-on, execution-driven role working directly with the Head of Project. You'll take new projects, tools, and features from zero-to-one — researching them, testing them, and handing them off to whoever will own them long-term. It's not a coordination or people-management role: we need someone energized by figuring out something new, who builds systems and documentation as they go rather than managing a team.

Key Responsibilities

Project Execution

- Drive high-priority projects from brief to delivery

- Manage timelines, dependencies, and priorities across teams

- Track everything in motion and push work to completion

- Flag delays early and resolve blockers without escalation

- Take new projects/features at the zero-to-one stage, research and test them, and pass them to the team that will run them long-term (e.g. testing a new tool integration and building the adoption plan for marketing, or exploring a new monetization platform and rolling out a usage plan)

Systems & Documentation

- Build documentation and lightweight SOPs for the specific tools and initiatives you research, and hand them to marketing

- Create scalable operational frameworks

- Identify bottlenecks and fix them with systems, not manual workarounds

- Launch new projects in Notion from scratch and keep them structured, accurate, and visible

Execution Support

- Translate priorities into clear plans with owners and deadlines

- Coordinate across departments as needed to ensure alignment and follow-through — without managing them

- Support growth, monetization, and automation initiatives

- Deliver concise research and actionable summaries

Documentation

- Maintain clear, usable process documentation

- Build a knowledge base that scales with the team

Requirements

Must Have

- 4+ years of experience in R&D, Operations, or similar roles

- Strong Notion expertise (non-negotiable) — a real builder: project tracking or a personal dashboard with live metrics, not just a Knowledge Base/Wiki

- Comfortable using AI tools and automation — mandatory

- Experience building and documenting processes for new tools or initiatives

- Excellent communication skills in English (C1 and above)

- Ability to manage multiple priorities in a fast-paced environment

- Strong organizational and problem-solving skills

Nice to Have

- PMP or equivalent certification

- Automation tools (Make, Zapier, etc.)

- Experience in media, affiliate, or performance marketing

- Familiarity with ClickUp, Airtable, or Google Sheets

We're looking for someone who:

- Is proactive and takes ownership

- Thinks commercially and solves problems independently

- Is energized by figuring out something new rather than running something established

- Thrives in a fast-paced environment

- Pays close attention to detail

- Is eager to grow alongside the company

- Doesn't need or want a people-management track — this role stays hands-on

What We Offer

Professional Growth

- International and multicultural environment

- Career development opportunities

- Learning resources and corporate library

- Work alongside a high-performing team

- Access to modern tools and technologies

Benefits

- Competitive salary

- 21 paid vacation days

- 14 paid sick leave days

- Work-life balance

- Team events and activities

Working Environment

- Hybrid — cozy office in Warsaw available whenever you need it

- Complimentary snacks, drinks, and office perks

- Friendly and supportive team

- Comfortable workspace

We look forward to meeting you!