Sales Manager

Job description

Seeking a results-driven Sales Manager to lead our sales department, develop new business opportunities, manage client relationships, and ensure consistent revenue growth. The ideal candidate is highly organized, customer-focused, and experienced in construction or related service industries.

The Sales Manager will oversee the entire sales process from lead generation and qualification through estimating, proposal follow-up, contract execution, and project handoff to operations.

Key Responsibilities

Sales Leadership

- Manage and oversee all incoming sales leads.

- Develop and implement sales strategies to achieve company revenue goals.

- Monitor sales performance and track KPIs.

- Conduct weekly sales meetings.

- Train and mentor sales representatives.

- Establish sales procedures and best practices.

- Ensure prompt response to all customer inquiries.

Lead Management

- Review and assign incoming leads.

- Monitor lead conversion rates.

- Ensure all leads are entered into CRM.

- Track lead sources and ROI.

- Develop relationships with property managers, building owners, architects, contractors, and facility managers.

Client Relations

- Build long-term relationships with clients.

- Conduct client meetings and site visits.

- Identify opportunities for additional services.

- Resolve customer concerns professionally.

- Maintain high customer satisfaction ratings.

Estimating & Proposal Management

- Review project requirements and specifications.

- Assist with complex estimates and proposals.

- Ensure estimates are accurate and submitted promptly.

- Follow up on all outstanding proposals.

- Negotiate pricing and contracts when appropriate.

Business Development

- Identify new market opportunities.

- Develop partnerships with property management companies.

- Build relationships with architects, general contractors, and developers.

- Attend networking events and industry meetings.

- Generate referral and repeat business opportunities.

CRM & Reporting

- Maintain accurate CRM records.

- Track sales activities and pipeline status.

- Prepare weekly and monthly sales reports.

- Monitor sales forecasts.

- Report key metrics to ownership.

Skills & Competencies

- Leadership

- Customer Service

- Negotiation

- Business Development

- Sales Forecasting

- Relationship Management

- Problem Solving

- Time Management

- CRM Management

- Team Building