Sales Patient Coordinator (High Value Cases)

Job description

Category: Health Care

Location:

Position: Sales Patient Coordinator (High Value Cases)

Company: Medical Departures Inc.

Department: Medical Team

- USD 800 - 1,100 per month + Commission + Performance Bonuses

- 100% Remote — LATAM / APAC / EU

- Full-time Contractor | 5 days/week | 10 hours/day included lunch break l Shifts

About Us

Medical Departures Inc. is the world’s largest online platform for booking trusted global doctors and dentists — with 10,000+ professionals across 6,000+ clinics in 30 countries.

We help patients find high-quality, affordable care abroad through our platforms:DentalDepartures.comandMedicalDepartures.com.

Our fully remote team of 36+ professionals spans Latin America, Europe, Asia, and Africa — united by one mission: to make medical travel simpler, safer, and smarter.

About the Role

We are hiring high-performance sales professionals who can convert complex, high-value dental cases ($3,000–$25,000+) into confirmed and attended bookings.

This is NOT short-cycle commodity sales.

This is:

- Long follow-up cycles

- Emotional trust-based selling

- High-ticket consultation sales

- Travel-readiness qualification

- Attendance-driven execution

You will be responsible not just for booking — but for ensuring patients SHOW UP.

If you thrive in structured sales funnels, disciplined follow-up systems, and high accountability environments — this role is for you.

What You’ll Do

Big-Ticket Conversion (Primary Focus)

- Convert inbound and outbound high-value leads into qualified, deposit-ready bookings.

- Execute structured follow-up sequences (minimum required touchpoints).

- Handle objections around:

- Price

- Travel

- Fear

- Clinic credibility

- Position treatment packages, brochures, and custom quotes professionally.

- Drive patient commitment toward deposit and confirmed attendance.

Long-Cycle Follow-Up Discipline

- Maintain consistent follow-up across sales cycles.

- No lead left untouched.

- Recycle dormant big-ticket leads strategically.

- Avoid premature “Not Interested” tagging without qualification attempts.

Pre-Attendance Qualification

Before a booking is accepted as confirmed, you must validate:

- Treatment intent

- Financial readiness

- Timeline commitment

You will work with Team Leaders to ensure bookings are not soft or forecast-inflating.

Attendance Ownership

- Proactively manage pre-VIP communication.

- Confirm travel details, deposits, and readiness.

- Reduce no-show rates.

- Protect clinic relationships by ensuring booking integrity.

Pipeline & CRM Discipline

- Maintain 95%+ CRM accuracy.

-

Track every stage:

Lead → Contact → Qualified → Booked → Attended

- No ghosting, no abandoned big-ticket opportunities.

- Follow reassignment and performance-based distribution rules.

Performance Expectations

This is a performance-driven role.

You will be measured on:

- Big-ticket conversion rate

- Follow-up compliance

- Booking quality

- Attendance rate

- Revenue generated

- CRM accuracy

Top performers receive:

- Priority access to high-value leads

- Promotion eligibility (Senior / Closer / Team Lead)

Underperformance leads to reduced big-ticket allocation.

Team Collaboration

- Join coaching sessions, performance reviews, and weekly team syncs.

- Participate in sales challenges and contribute to team targets.

Ready to Join the Global Dental Revolution?

Be part of a team that helps patients worldwide access affordable, high-quality care.

Apply now help us build the world’s largest global medical marketplace.

Requirements

Who You Are:

- >5 years of sales experience (ideally in healthcare, travel or remote B2C sales)

- Proven experience closing $3,000+ ticket deals

- Comfortable handling long-cycle sales

- Disciplined follow-up executor

- Comfortable being audited on performance

- Resilient under rejection and objections

- Fluent English (written + verbal)

- Confident using CRM systems (Zoho, Salesforce, etc.) and multitasking across tools (chat, phone, email)

- Comfortable working weekends (Saturday-Sunday) and flexible shifts

- Reliable, organized, and proactive in a fully remote setup

Strongly Preferred

- Medical / dental tourism experience

- Experience selling packages or bundled services

Benefits

What We Offer:

- Guarantee base: Fixed monthly salary paid in USD

- Commission: 5% of all earned commissions

- Bonuses: Tiered monthly rewards ($100–$1,000) + team bonuses

- Incentives: Top performers win all-inclusive trips to global destinations

Details Originally posted on Himalayas