Salesforce Product Owner [LifeScience]

Job description

We are seeking a Salesforce Product Owner to support business and technology initiatives across Salesforce and related commercial off-the-shelf (COTS) platforms within the Life Sciences domain. This role requires hands-on Salesforce experience, product ownership capabilities, client partnership skills and a consulting mindset.

Responsibilities

- Act as Product Owner for Salesforce and adjacent COTS initiatives

- Partner with client stakeholders to define priorities, roadmap, backlog items and delivery expectations

- Translate business needs into requirements, user stories and acceptance criteria

- Own and maintain the product backlog

- Support discovery, planning, demos, releases and adoption activities

- Collaborate with architects, developers, QA, BAs and business teams

- Apply practical Salesforce knowledge across configuration, customization, integrations, automation, reporting and UX

- Evaluate alignment between Salesforce and COTS platforms

- Identify risks, dependencies and business impacts

- Serve as a trusted client advisor

Requirements

- 5+ years of experience as Product Owner, Product Manager, Business Analyst or Business Systems Analyst

- Hands-on experience in Salesforce Sales Cloud, Service Cloud and Experience Cloud

- Proficiency in Salesforce Platform, Flows and Reports

- Skills in Dashboards, Custom Objects and Configuration

- Capability to translate business goals into delivery priorities

- Experience with enterprise platforms and COTS solutions

- Strong Agile and stakeholder management skills

- Consulting mindset and strong communication skills

- English proficiency at B2 level or higher

Nice to have

- Background in Life Sciences GTM, commercial operations, CRM transformation and field force effectiveness

- Exposure to Veeva, Trueblue and IQVIA

- Salesforce certifications

- Understanding of integrations, analytics, consent and engagement processes