Senior Accountant I

Job description

Job Title: Senior Accountant I

About Us:

On a mission to deliver affordable, delightful healthcare for all, First Stop Health provides connected, whole-person virtual care to employers 24/7 through app, website, or phone in all 50 states. First Stop Health prioritizes an engaging and easy-to-use experience, setting people on healthier journeys through care at multiple stages. We are proud to be recognized as one of Fast Company’s Most Innovative Companies.

First Stop Health offers a comprehensive benefits package that includes various health and medical coverage options, dental and vision coverage, disability and life coverage, making healthcare easily accessible. For those that choose to waive medical coverage a monthly medical waiver allowance will be provided.

First Stop Health offers a remote-first work environment and flexible paid time off, including Summer Fridays. Furthermore, the employer match 401k plan and monthly phone stipend demonstrates the company's commitment to employee financial well-being. The First Stop Health membership benefit is another added perk for employees and provides our virtual care solutions -- Urgent Care, Mental Health, and Primary Care -- from their very first day!

Job Description:

We are seeking a detail-oriented and experienced Senior Accountant I to join our Finance team. This role is responsible for owning the monthly billing cycles, broker commission payments, verifying sales commission payment, and performing accounts receivable duties including collection.

Key Responsibilities:

Billing

Generate and distribute customer invoices bi-monthly accurately and on schedule

Process quarterly, semi-annual and annual invoices; and calculate true ups when eligible

Manage monthly self-billing processes, including collecting and validating customer-reported headcounts and payments.

Manage the billing inbox and respond to internal and external inquiries

Review billing data, customer configurations, pricing, headcounts and contract terms to identify and resolve discrepancies before invoicing

Collaborate with Client Success, Sales, RevOps and Analytics to resolve complex billing issues and improve our customer billing experience

Process Savings Guarantee and miscellaneous credit memos seeking manager approval as needed

Identify recurring billing issues and recommend process, system or reporting improvements that improve accuracy and reduce manual work

Accounts Receivable

Post ACH payments daily using the Cash Application tool in Ordway

Follow up with customers on over/under payments

Fill out vendor forms from customers and provide verification

Collect ACH Collection forms from customers and update/maintain the template in the bank

Process ACH Collection payments bi-monthly using Treasury Software

Process returns and work with customers for accurate banking information

Follow up on past due accounts and collaborate with Client Success to get accounts current

Assist with posting lockbox payments as needed

Broker Commissions

Calculate broker commissions and accrue each month

Communicate with brokers to gather banking and contact information for commission payments

Process commission payments and print and email statements each quarter

Coordinate with brokers, Sales, RevOps and Client Success regarding commission inquiries

Process commission adjustments and corrections as needed

Support month-end and year-end financial close activities related to broker commissions

Sales Commissions

Gather data on new go live and closed won deals and calculate sales commissions each month

Review sales commission calculations with RevOps

Enter the sales commissions journal entries monthly

Process commission adjustments and corrections as needed

Support month-end and year-end financial close activities related to sales commissions

Requirements:

Bachelor’s degree in Accounting, Finance, or related field

4-6 years of progressive billing, accounts receivable, collections and accounting experience

Experience managing high-volume billing cycles and resolving customer billing discrepancies

Strong accounts receivable and collections experience, including customer outreach, payment follow-up, and cash application

Experience calculating, processing and reconciling broker and/or sales commissions preferred

Proficiency with accounting software (e.g., NetSuite, SAP, Oracle, QuickBooks) and Excel skills including formulas, pivot tables, and data analysis

Demonstrated ability to work independently and collaboratively across teams

Ability to communicate professionally and clearly with customers, brokers, and internal stakeholders

First Stop Health is committed to diversity, equity, inclusion, and belonging. Research shows that women, people of color and other historically underrepresented groups tend to only apply to jobs in which they meet all the job requirements. Unsure if you check every box? Apply. We would love to consider your unique experiences and how you could make First Stop Health even better.

To learn more about First Stop Health, visit www.fshealth.com and if you require any assistance during the application process or have questions, please don't hesitate to contact our talent acquisition team via email at careers@fshealth.com