Senior Business Analyst (e-commerce)

Job description

We are looking for a Senior Business Analyst with strong e-commerce experience and platform knowledge to join our team and help drive digital transformation initiatives. The ideal candidate will bring a deep understanding of marketplace platform functionalities and hands-on experience with both B2C and B2B e-commerce solutions.

Responsibilities

- Collaborate closely with the business team to understand and analyse business needs, objectives, and processes

- Conduct interviews, workshops, and stakeholder meetings to elicit and capture comprehensive and accurate business requirements

- Work with stakeholders to define business requirements, ensuring alignment between business goals and technical solutions

- Apply requirement-gathering techniques, flow-chart creation and requirements documentation to support project delivery

- Manage multiple requirements and priorities using strong organisational skills

- Navigate through ambiguity and changing business priorities with flexibility and adaptability

- Convey complex technical concepts to non-technical stakeholders through effective communication

- Meet deadlines and work under pressure, demonstrating resilience in a fast-paced environment

Requirements

- 3+ years of experience as a Business Analyst in e-commerce or digital transformation projects

- Experience in the digital marketing domain (content management solutions, PIM, DAM, etc.)

- Strong understanding of marketplace platform functionalities and e-commerce concepts

- Hands-on experience with B2C and B2B e-commerce solutions, clear understanding of the differences and complexity

- Proficiency in requirement-gathering techniques, flow-chart creation and requirements documentation

- Analytical mindset with excellent problem-solving skills

- Effective communication skills for conveying complex technical concepts to non-technical stakeholders.

- Strong organizational skills to manage multiple requirements and priorities

- Experience with Agile framework

- Experience with requirements management and visualization tools (e.g., JIRA, Confluence).

- Flexible and adaptable, able to navigate through ambiguity and changing business priorities

- Ability to work under pressure and meet deadlines, demonstrating resilience in a fast-paced environment

- English: B2 and higher