Senior Business Analyst (e-commerce)

Job description

We're seeking an experienced Senior Business Analyst with e-commerce expertise and platform knowledge to support our digital transformation efforts. The successful candidate should have solid knowledge of marketplace platform features and practical experience with B2C and B2B e-commerce systems.

Responsibilities

- Partner with the business team to gather and evaluate business needs, goals, and workflows

- Facilitate interviews, workshops, and stakeholder discussions to gather thorough and precise business requirements

- Engage with stakeholders to establish business requirements, ensuring business objectives align with technical solutions

- Utilize requirement-gathering methods, flow-chart development, and documentation practices to support successful project execution

- Handle competing requirements and priorities effectively through strong organizational abilities

- Adapt to uncertainty and shifting business priorities with flexibility

- Communicate complex technical ideas clearly to stakeholders without technical backgrounds

- Deliver on deadlines and perform well under pressure, showing resilience in a dynamic environment

Requirements

- Minimum 3 years of Business Analyst experience within e-commerce or digital transformation initiatives

- Background in digital marketing (including content management systems, PIM, DAM, and similar tools)

- Solid grasp of marketplace platform capabilities and e-commerce principles

- Practical experience working with both B2C and B2B e-commerce platforms, with a strong understanding of their distinctions and complexities

- Skilled in requirement-gathering approaches, flow-chart creation, and documentation

- Strong analytical thinking paired with excellent problem-solving abilities

- Clear communication skills capable of translating technical concepts for non-technical audiences

- Excellent organizational capabilities for managing various requirements and priorities simultaneously

- Familiarity with Agile methodologies

- Experience using requirements management and visualization platforms (such as JIRA and Confluence)

- Adaptable and flexible when dealing with ambiguous situations and evolving business needs

- Capacity to perform under pressure and meet deadlines while maintaining resilience in a fast-moving setting

- English proficiency at B2 level or above