Senior/Expert Jira, Atlassian Consultant Upstaff

Job description

Summary

- Strong expertise in Jira and Atlassian ecosystem;

- Audit of current Jira setup and recommendations for improvements;

- Jira customization, reporting and automations;

- Experience with Jira Service Management / Service Desk;

- Ability to independently advise the client and propose solutions, rather than just perform assigned tasks.

Job Description

We are looking for a Senior/Expert Jira & Atlassian Consultant with deep expertise in Jira and the broader Atlassian ecosystem. This is not a Jira Administrator role. We are looking for someone who can independently assess the client’s current setup, identify improvement opportunities, and recommend and implement effective solutions.

Key Responsibilities

- Audit and assess the existing Jira setup and Atlassian environment

- Identify gaps and opportunities for optimization and improvement

- Provide recommendations on Jira configuration, customization, workflows, reporting, and automation

- Work with Jira Service Management/Service Desk

- Advise the client on best practices and suitable Atlassian solutions

- Independently analyze requirements and propose solutions rather than only executing predefined tasks

- Support the client with Jira/Atlassian-related consulting and technical guidance

Requirements

- Deep hands-on expertise with Jira and the Atlassian ecosystem

- Strong experience with Jira customization, workflows, reporting, and automation

- Experience with Jira Service Management/Service Desk

- Strong consulting and problem-solving skills

- Ability to independently communicate with clients, understand their needs, and recommend appropriate solutions

- Experience auditing and optimizing existing Jira environments

Engagement

- Global / location-flexible

- Initial engagement expected to be approximately 1–2 months

- Full-time or part-time

- Potential for ongoing support after the initial engagement

We are currently conducting market research and would like to identify consultants who could potentially take on this type of engagement.