Senior IT Service & Governance Specialist with Dora

Job description

Introduction & Summary

This role involves managing and supporting internal IT services while ensuring compliance with DORA requirements. The ideal candidate will possess a strong understanding of DORA-related topics and significant experience in IT service management. You will be part of a strategic internal team providing essential IT services and tools, contributing to the company’s evolving infrastructure.

Workload: Full-time

Work model: Remote

Business Travels: YES (business trips to Germany from time to time)

Duration: 12 months + option for extension

Main Responsibilities

Key responsibilities include oversight of internal IT operations and service provision.

- Act as the internal IT service provider

- Manage and own tools/configurations

- Serve as a gateway to management

- Execute internal IT services effectively

- Ensure compliance with DORA requirements around resilience and security

Key Requirements

- Strong understanding of DORA and related topics

- Proven experience in internal IT service management

- Experience in managing IT tools/platforms

- Security awareness and compliance knowledge

- Ability to work independently and provide direction

- Strong communication skills

- Business-level proficiency in English

- Quick contributor with minimal onboarding time

Nice to Have

- Experience in vulnerability management

- Background in penetration testing

- Familiarity with service desk operations