Senior Network Engineer | Permanent WFH | Night Shift

Job description

Senior Network Engineer (Permanent WFH | Night Shift)

Location: Remote – Philippines

Shift: 11:00 PM – 8:00 AM PH Time | Monday- Friday

About Us

Safari Micro is a well-established U. S.-based MSP and value-added reseller supporting businesses, schools, and government agencies across the U. S. Founded in 1997 and headquartered in Chandler, Arizona, we’re expanding our Philippines-based IT Support Team.

Overview:

Reporting directly to the VP of Technical Services and closely working with our US-based Senior Network Engineer, you will provide expert-level network support while ensuring high availability and consistent deployments of network technologies across multiple environments.

You will serve as a technical escalation point for complex network issues, lead infrastructure projects, and partner with cross-functional teams to deliver secure, scalable, and high-performing solutions. The ideal candidate brings strong experience in enterprise networking, firewalls, cloud connectivity, and managed services environments.

Why You'll Love This Role:

✅ Permanent Work-from-Home: As a remote-first organization, you can achieve work-life balance

🌙 Fixed Night Shift: 11PM- 8AM PH time (night shift differential + weekends rest days)

📚 Certifications: Paid training and certifications to further advance your technical expertise.

🎉 Strong Culture: Smart, collaborative, no micromanagement – just great people!

What You'll Be Doing:

- Serve as the primary Level 3 escalation point—leading and driving the troubleshooting and strategic resolution of complex network incidents and major outages.

- Lead network implementation, migration, upgrade, and infrastructure improvement projects while ensuring performance, scalability, security, and minimal business disruption.

- Design, deploy, maintain, and optimize enterprise network environments, including routers, switches, wireless networks, firewalls, VPNs, SD-WAN, site-to-site connectivity, and hybrid cloud networking solutions (Azure and AWS).

- Drive vulnerability remediation and support infrastructure audit and compliance activities.

- Conduct network assessments, root cause analyses (RCA), capacity planning, performance tuning, and security reviews to improve reliability and protect client environments.

- Create and maintain technical documentation, SOPs, network diagrams, and knowledge base resources.

- Participate in client and vendor support meetings to provide technical recommendations, support IT planning, and collaborate with internal teams to deliver successful outcomes.

- Takes ownership of client environments by proactively identifying issues, gaps, and opportunities for improvement, independently driving solutions and building SOPs and processes that improve operational efficiency and service delivery.

Must- Haves:

- 5+ years of solid experience in network engineering, with expertise in troubleshooting, infrastructure operations, and deployment projects

- Strong English communication, both written and verbal

- Exceptional problem-solving skills with a customer-first mindset

- Self-motivated, dependable, and documentation-driven

Nice-to-Have:

- Certifications ( CCNP, PCNSE, NSE/FCP, Azure Network Engineer Associate, AWS Advanced Networking, or equivalent certifications)

- Bachelor's Degree in Information Technology, Computer Engineering, or any related field.

- Experience working within an MSP environment.

Experience with the following technologies is highly desirable:

- ConnectWise as a ticketing and incident management tool

- Networking (Cisco, Extreme, Sophos, Fortinet, Aruba etc.)

- Wireless networking (Extreme, Cisco, Fortinet, Aruba etc.)

- Desktop support (PC/Mac)

- Hypervisor (VMware/Hyper-V/KVM/XEN/Azure Stack)

- Office 365 and/or Google Workspaces

- Microsoft Endpoint Management

- Firewall (Sophos, FortiGate, WatchGuard, HA pair configurations)

- Microsoft Windows Server, Exchange server, SharePoint server, SCCM etc.

- Microsoft Azure Cloud (IaaS, PaaS, and AVD)

- Backup solutions (Veeam, Datto etc.)

Compensation & Benefits:

💵 Competitive pay, based on your experience and technical depth

🖥️ Brand new WFH gear: Laptop, monitor, headset

🏛️ Mandatory government benefits + 13th month pay

🏥HMO (w/1 dependent)

🏖️ 15 days of PTO/year + Birthday Leave

🎓 Paid certifications + training aligned to your career goals

🎁Year-end performance bonus

To stay updated on our latest technology, follow Safari Micro, Inc and our Azure architect Jeremy Wallace on LinkedIn.