Senior Product Designer (Remote in Europe)

Job description

We would appreciate you including your portfolio when applying for the job.

🚀 Series B SaaS & international team

📍 Work 100% remote or hybrid from our offices (Bratislava, Prague, Toronto)

💡1:1 Coaching sessions with our resident coach

About CloudTalk:

CloudTalk is an AI-powered business phone system and AI Voice Agent platform built for sales and support teams. It brings business calling, AI-powered call intelligence, and autonomous AI voice agents together in one platform, helping small and mid-sized businesses make more calls, handle more conversations, and deliver better customer experiences.

Serving customers in 160+ countries, CloudTalk is backed by $36M in funding from leading investors, including KPN Ventures, Point Nine, and HenQ. We’re investing in making AI a natural part of every business conversation and helping companies get more value from every call.

With a team of 200 people, CloudTalk values growth, innovation, teamwork, customer focus, and human connection. The company moves fast, builds for the future, and cares deeply about creating products and a culture that people genuinely love.

The Challenge Ahead:

CloudTalk's Product team is searching for a talented Senior Product Designer to drive the development of our next-generation calling software. We're looking for someone who can translate conceptual ideas into tangible solutions, with a focus on crafting elegant user experiences for web, desktop, and mobile platforms.

What's in it for you:

- Product: Be part of building the 🤖 #1 AI business communication solution!

- Growth: Access personalized 1-on-1 coaching.

- Community: Step into a vibrant, global community of CloudTalkers. Check out our Life at CloudTalk on Instagram.

What you will work on:

- Help us expand design expertise by bringing experience and contribute to the AI-powered product design.

- Develop, maintain and scale processes or practices for maintaining and maturing the Design System.

- Bring new ideas, communicate design concepts effectively to engineers, product managers, and leadership through both visual representations and descriptive explanations.

- Translate concepts into solutions and craft elegant UXs across our products.

- Work collaboratively with cross-functional teams.

- Understand customer needs alongside our product managers and participate in research, experimentation, and prototyping to find the ideal solution.

What makes you a great fit:

- Portfolio showcasing excellence in product design and problem-solving abilities.

- 4+ years of experience in a product design role.

- Strong knowledge of Figma.

- Track record of creating, implementing, and maintaining expansive design systems spanning multiple platforms.

- Previous experience in integrating design efforts with broader company initiatives, fostering cross-team and cross-functional collaboration.

- Adaptability and comfort in navigating through changed project timelines.

- Demonstrated ability to work autonomously as well as collaboratively within a team setting.

- Demonstrated capability in managing multiple intricate projects simultaneously.

Nice to have:

- Experience in AI-powered product development is plus.

Why you’ll love being a CloudTalker

Unlimited PTO that people actually take. Fully remote with four European hubs. A coach you can book, a career path in writing, and equity when you deliver. Here's the full package.

Get better, faster

- 💬 A coach you can actually book. Recurring 1-on-1 sessions with our resident coach. A real conversation about your career, on company time.

- 🛠️ You grow by shipping, and we build around that. Roughly 70% of your development comes from hands-on work on real problems. We back the rest with coaching and formal training, following the 70/20/10 model.

- 🪜 Promotions without guesswork. Our job-leveling framework is transparent: every level and its expectations, in writing. You'll always know what the next step requires and where you stand.

- 📈 A path to equity. In R&D, equity is earned, and the bar is public: deliver exceptional results and impact, and you get your stake. When the company wins, you win with it.

Work the way you work best

- 🌴 Unlimited PTO, and we mean it. Taking 30 days a year is normal here. Deliver beyond expectations, and you've bought yourself room for more.

- 🌍 Fully remote, offices optional. R&D works remotely by default. When you want a desk, a whiteboard, or other humans, our hubs in Bratislava, Brno, Prague, and Barcelona are open to you. No office-days quota.

- ⏰ Flexible hours, built around your team. Start early or shift late as life needs it. Be there for meetings and your team's core overlap; how you arrange the rest of your day is yours.

- 💻 Gear that doesn't fight you. A MacBook for work, plus a home-office allowance to build a setup you like sitting at.

Rest like you mean it

- 🔋 Recharge Fridays: 4 extra all-company days off a year. Once a quarter, everyone is off at the same time. You come back to zero pings, not a doubled backlog. That's the point.

- 🏃 Fitness allowance. Gym, climbing, yoga, whatever keeps you moving. You choose, we pay.

People worth staying for

- 💸 Up to €5,000 per referral. You know great engineers. When we hire one of them, you get paid for it.

- ✈️ Two offsites a year worth packing a bag for. The all-company offsite (last year: Tuscany 🇮🇹) plus a dedicated R&D offsite, both somewhere remote enough that people actually talk.

- ⚡ Hackathons twice a year. Two days to ship the idea you keep bringing up at lunch.

- 👕 Fresh CloudTalk swag every year, with a points system to earn more.

What to expect from our hiring process:

- 30-min Call with our TA Team.

- 60-min Interview with CPTO.

- 90-min Product Challenge Interview (AI tools permitted and expected - we assess your judgement, not your unassisted output).

- 45-min Culture Bar Raiser Call + 45-min Meet the Team scheduled back2back.