Senior Product Designer

Job description

Senior Product Designer needed to own end-to-end design for key surfaces of a digital-health platform used by clinicians and patients in real care settings. You'll run research, shape interaction and visual design, and ship high-quality experiences in a domain where clarity, accuracy, and usability genuinely matter. You'll work directly with a cross-functional squad — product, engineering, and clinical stakeholders — to identify user problems, frame solutions, prototype and validate them, and ship. This is a hands-on senior role for a designer who's comfortable leading design in a squad and raising the bar for others through critique, mentorship, and design-system contribution.

What You'll Do:

- Plan and run user research with patients, clinicians, and internal stakeholders to surface real problems before designing solutions

- Synthesise research into clear problem statements, journey maps, and design principles that align the squad

- Own end-to-end design — from rough concepts through to production-ready specs, with clear interaction and state documentation for engineers

- Create high-fidelity prototypes to test assumptions and communicate intent before development begins

- Design for multiple form factors (web, iOS, Android) with a consistent cross-platform experience

- Contribute new components and patterns to the design system, with thorough documentation and accessibility notes, and drive convergence across the product without introducing unnecessary churn

- Partner with engineering during implementation — review builds, flag deviations, and keep design intent intact

- Facilitate and take part in design critique, giving and receiving direct, constructive feedback

- Work with QA and clinical teams to validate shipped experiences against design specs and clinical requirements

- Support and mentor more junior designers through critique, pairing, and regular 1:1 feedback

What We're Looking For:

- 5+ years of product design experience shipping consumer or enterprise software, with a portfolio that demonstrates end-to-end ownership

- Proven ability to plan and run user research (interviews, usability tests, contextual inquiry) and translate findings into design decisions

- Expert-level Figma skills — component libraries, auto-layout, prototyping, and design-system contribution

- Systems thinking — the ability to design coherent experiences across multiple surfaces (web, mobile, embedded) without losing sight of detail

- A track record of working closely with product managers, engineers, and clinical or domain experts to scope and ship features

- Clear, confident communication — you can present and defend design decisions to both technical and non-technical stakeholders, and you're comfortable working asynchronously

- Strong visual and interaction design craft with a high bar for detail, balanced with pragmatism about product and engineering constraints

- An ownership mindset and comfort with ambiguity — you stay accountable from first sketch through post-launch iteration, and you bring structure to loosely defined problems

Nice to Have:

- Experience designing for regulated or safety-critical domains (healthcare, fintech, medtech, or similar)

- Familiarity with accessibility standards (WCAG 2.1 AA) and designing inclusively

- Exposure to design systems at scale — tokens, theming, documentation, and component governance

- Background in data-dense or clinical dashboard design

- Experience working in distributed, async-first teams across multiple time zones

- Familiarity with FHIR or healthcare data structures

- Hands-on use of AI-assisted design or prototyping tools

What Success Looks Like:

- Strong usability and satisfaction scores for the product surfaces you own

- High research quality — clear insights and fast movement from question to decision

- A healthy design system — good adoption, component coverage, and complete documentation

- Effective cross-functional partnership — engineering and product happy with the design collaboration

- Designers you mentor growing and becoming more effective