Senior Scrum Master / Agile Master

Job description

Work type: Office/Remote Technical Level: Senior Job Category: Project Management Project: ControlExpert N-iX is looking for an experienced Senior Scrum Master / Agile Master to support and coordinate four development teams within ControlExpert. The project is currently moving from an intensive initial delivery phase toward a more structured and sustainable setup. The key objective is to improve team collaboration, delivery flow, transparency, ownership, and cross-team coordination, while helping the teams establish effective and mature ways of working. The role requires someone who can operate effectively in a complex environment, build trust across teams and management, and bring structure without introducing unnecessary process overhead. Responsibilities: - Coordinate and support four development teams - Take ownership of delivery flow, focusing on cycle time, flow efficiency, dependencies, and delivered value rather than velocity - Identify and resolve cross-team dependencies, handoffs, blockers, and unclear ownership - Support the setup and development of new teams, including roles, ceremonies, ways of working, and tooling - Coach individuals transitioning into new roles and help teams improve their collaboration and maturity - Facilitate conflict resolution and support psychological safety at team and cross-team level - Support teams through organizational changes, restructuring, and maturity shifts - Partner with management on prioritization, transparency, and evidence-based escalation - Identify missing decision ownership and help establish clear responsibilities - Provide management with clear, data-backed insights into delivery challenges and improvement opportunities - Escalate organizational or incentive-related blockers to the appropriate management level when required Requirements: - 5+ years of experience as a Scrum Master, Agile Master, Agile Coach, or similar role - Proven experience supporting multiple development teams simultaneously - Strong understanding of Agile principles, team dynamics, and software delivery processes - Experience with flow metrics and data-driven delivery improvement - Strong cross-team coordination and dependency management skills - Experience setting up or restructuring teams and establishing effective ways of working - Strong coaching and facilitation skills - Experience supporting organizational change and team maturity development - Ability to work effectively with both engineering teams and management - Strong conflict-resolution and stakeholder-management skills - Ability to operate effectively in a complex and sometimes high-pressure environment - Excellent English communication skills We offer*: - Flexible working format - remote, office-based or flexible - A competitive salary and good compensation package - Personalized career growth - Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more) - Active tech communities with regular knowledge sharing - Education reimbursement - Memorable anniversary presents - Corporate events and team buildings - Other location-specific benefits *not applicable for freelancers