Spanish-Speaking Customer Service Advisor (Remote from Greece)

Job description

Cross Border Talents is looking for motivated Spanish-speaking Customer Service Advisors to join our remote team in Greece! You will be representing a leading brand in the premium home appliances sector, providing high-quality support to customers across various channels.

Your Responsibilities:

- Respond to customer inquiries via phone, email, and chat

- Assist customers with troubleshooting and product information

- Provide clear and accurate responses while ensuring customer satisfaction

- Escalate technical issues when necessary

- Maintain a high level of professionalism and empathy in every interaction

Your Profile:

-

Spanish at C2 level

- English at B2 level

- Strong communication and interpersonal skills

- Very good technical ability and problem-solving skills

- Willingness to work rotational shifts

Documents required:

- high school diploma

- birth certificate

- EU citizenship or a valid residence and work permit for Greece